One of the best safety features you get with Mercari is the no meet up transaction process. Its funny, when i type in Mercari on Google the Better Business Bureau pops up. Full of SO MANY fake, single item sellers with counterfeit listings. Tip for consumers:Dont waste your time or money. They need to make serious changes to their management. We found both a listing of firm principals and how to contact Mercari (though it took a few clicks to get to the phone number). Do you actually receive the items or is it a scam. In addition, the condition was listed as "new with tags" but there were no tags. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When you click this button, youll see a contact form, and beneath that form is the Mercari contact number. Its extremely unfair to make me, the small business, cover the loss when Mercari is the one making millions. In both cases, you will find a handy sign up. If you use Instant Pay (money is paid in minutes to your debit card) it will cost you $2. I wrote to Mercari about the shipping thing. It goes against our guidelines to offer incentives for reviews. Reviewers complaining about Mercari most frequently mention customer service, credit card, and phone number problems. Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. If youre looking for online marketplace sites like Mercari, there are plenty of them out there for buying and selling new and used items. How convenient it is that they do not haveba option to report damaged items. Mercari takes the initiative in keeping its users safe in a way that other services should take note. Stay away from this site or you could lose everything you paid. Mercari expert to sell your stuff for you. Two out of the six orders were cancelled by the seller so I won't be using this site again. I ordered a glass pyrex double boiler. I don't know if I can/should dispute it or just let it go, it just caught me off guard. I have only been using Mercari for about two months. . 95. does anyone know if they're will be a chance i can get my money back ? They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. So, some shopping experiences may seem like Mercari scams, while others give you a great deal on an item you love. Just shame. Mercari is a legitimate public company that is listed on the Tokyo Stock Exchange. Tip for consumers:Buy at your own risk! Too much is going on for Mercari themselves not to know. Ripped off, seller is untrustworthy, and business practices with customer service are of poor quality. Show more Is Mercari Legitimate? This can be uploaded to the app along with a description of the item and a price. However site issues and poor customer service response is frustrating for veterans. Its not only buyers wondering, How does Mercari work? and Is Mercari safe?, but sellers too. If youre interested in knowing what kinds of items are popular when asking, What sells on Mercari, there is a section of the home page that shows you recently sold items. Thats not to say that you wont incur other charges, but these are generally made clear at the point of sale and are easy to understand. Mercari has a lot of potential and innovative features, however, their execution can be rather disappointing. Verify Your Profile & Get Reviews. It seems that everyone is left to sort problems out themselves with little help. 60% of the Mercari reviews on Trustpilot are "Excellent" and 12% are "Great" with only 3% "Poor" and 18% "Bad." Don't buy it! Companies can ask for reviews via automatic invitations. In this way, Mercari is closer to eBay. Cookie Notice Mercari is doing nothing to Their policy is robbery. When answering, Is Mercari trustworthy? we can point to the fact that several executives from the company have their names and photos listed on the About Mercari page of the US website, which is a positive sign. Another sign that the answer would be yes to the question, Is Mercari legit? is that the company does list the Mercari contact number on its website. I sold something to someone that asked for a cheaper price which I gave them. In the end, the seller didn't accept again, which I don't care. Here are just a few of the many brands you can find when doing some Mercari shopping online: Its important to state when answering, Whats Mercari? that Mercari is not selling these brand name items, they are being sold by 3rd party sellers. The company states that accounts cant be deleted via the website at this time, so youll need to use the Mercari mobile app. Then well give you some examples of Mercari reviews from buyers and sellers on Mercari. We urge you to be wary of using Mercari both for buying and selling items. Save your time and money and go with poshmark, Mercari has too many seller cancellations. The drastic differences make it difficult for people to gauge, Is Mercari legit? and Is Mercari safe to use?. Ratings help build trust between users in the Mercari community. Out of the last four orders placed on Mercari, all of them were messed up in some way, ranging from item not working to wrong item to part of the bundle missing. Everything we own has a value to others even if this is not apparent to us. All these are icing on an already pleasant little cake. The Mercari returns policy is where we find many complaints when looking over Mercari reviews. You will be refunded, I have 1800 ties up and now I cannot access any of my account tried to transfer and said I needed to verify IDENTITY but this has already been done for about a year give or take employment is shut down where I am and this is my only income to support my family and now I have lost the money I paid for items plus my little bit of earnings SMH lost now they will Well go deeper into the basics of selling on Mercari in the next section. After calling the number from the website I was greeted with a pre-recorded message asking me to leave my name, number, email, address, and item ID as well as a brief summary of the issue. Buyers can use the search features of Mercari as well as the category sections to find it. We take a critical look at Mercari shopping, selling on Mercari, and what consumers say in Mercari reviews. Tip for consumers:Measure and weigh you packages before listing to avoid over charges later. For more information, please see our The last item I purchased needed an additional $26 to be paid to USPS before it could be released. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. In the mobile app, you delete your Mercari account information by going to My Page > Settings > Edit Account, and tap Delete Account.. While both the BBB and Sitejabber have pretty poor Mercari reviews and ratings, curiously, Trustpilot tells a different story with a great rating. As a computer programmer, I can tell there is an issue with their applications both online and the mobile app. Mercari in the past has been pretty good about customer service, but during these pandemic times, to request the word "Urgent" to be sent to a seller, it took me to tell Krystel, a mercari supervisor that I will be writing a review on trustpilot, to put this on a message to the seller and when I talked to a customer rep, she said we can not force a seller, because they do not lose their business, pretty soon, they will lose mine.Amit Khurana.Anaheim,U.S.A. I reported some- only to find more! (IC3). Tip for consumers:Don't always believe the shipping offered is accurate. Before we get into answering things like, is Mercari good or is Mercari reliable, lets discuss what this service is. If this is required, you will receive an email or in app notification requesting information and detailing the process of providing it. Mercari has an average rating of 2.8 stars out of 5 on Trustpilot, based on a total of 18K+ reviews. It is required under Federal law that the owners of Mercari obtain, record, and identify all the users who creates an account with them. There is undisclosed damage to the item. Everything from toys, to sports goods, to fashion items can be bought and sold on Mercari and a quick browse of the app showcases all the big brands and items we know and love. USPS's tracking did not update until it was actually delivered. The faster we all get paid! Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. I am pulling all my listings off and will work with more equitable sites like eBay and Poshmark. Do not recommend. I sold an item for $12. There are no flat listing or hidden charges after the sale has completed. In the search male with male pornography was shown. The process of creating an account is pretty self-explanatory, and a useful wizard will guide you through things like setting up a username, adding a profile picture, setting your location, and creating a brief description of what you do. That's like a.5% issue rate. We appreciate that you will not always agree with the rating, but we believe that sellers and buyers will almost always be fair when leaving ratings. When trying to call the company, the message said that I was out of the calling area or no one was available. They did resolve my issue quickly, but the wait was annoying. Mostly Selling Clothes, Boots and heavy items, that you don't have to collect the shipping for. If you cannot provide the requested information or documentation, then your account may be suspended or closed and any transactions you have made may be frozen. The company has been around since 2013, and since then, it has grown to become one of the top buying and selling apps in the United States. 1099-K Reporting and Disclosure Information. Mercari Reviews. Yes they have my money and won't direct deposit..and i have emailed them with not anawer. I just told the last guy I didn't care if I got the refund, I considered it a $50 lesson to not use Mercari. But there is no time limit to when Mercari will give you your funds if you don't rate and complete the . If there is a direct deposit rejection from your bank, it will cost you $2. After clicking the button, you will be guided through the list an item wizard which will initially ask you to upload a picture (or pictures) of the item. Service 658 Value 584 Shipping 585 Returns 570 If they bought it on the morning of 23 and I sent it on the 25th. Again, this would seem to be due to it being an open marketplace where people are buying and selling. So I lose my money and dont get to keep the incorrect item. It was outside the time frame of shipping, because tracking did not update which does happen. Unfortunately, if you buy trash or fake on that one, their customer service won't take it seriously, will be slow, whereas Mercari will support you and straight away. We recommend giving it a whirl to see for yourself. Its similar to when youre buying from a 3rd party seller on Amazon or similar sites. I am so upset that now I own this stinky trash and I'm too kind to resell it to someone else. I attempted to make a purchase from Mercari.com. Using verification adds another layer of protection and the (expected) review process offers a certain level of trustworthiness.. If you use a direct deposit for less than $10, there is a $2 fee. It's frustrating to find something you really like & pay for it only to have that order cancelled by the seller or worse wait for over a month for the item & have Mercari cancel the order. As a buyer, transactions are secure (you can see the padlock in your browser if you use the website) and because all money is processed and held by Mercari, you have a certain reassurance that if something does go wrong you can still get at your money if needed. Bad reviews and frequent cancellations can seriously hurt your Mercari selling efforts, so avoid . Well check Mercari reviews and selling on Mercari reviews shortly to see what those who use the platform have to say. Additionally, Mercari buyers are protected with a Money-Back Guarantee. Reviews 18,581 Poor 2.6 VERIFIED COMPANY mercari.com Visit this website Write a review 2.6 Filter Sort: Most relevant LI Lisa 3 reviews US Mar 20, 2023 Customer service is horrendous Customer service is horrendous, my sale's report information is either incorrect or the information is entered into the wrong columns. Tip for consumers:BUYERS BEWARE! Trying Facebook Marketplace now. We believe ratings create trust and transparency in the marketplace. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Mercari stole shipping money from me. They did not attempt to resolve it at all. You may be required to send copies of your driving license, passport, or other identifying document that includes the following information: Mercari will only use this information for identification processes and are legally obliged to refrain from selling, renting, or disseminating it to 3rd party companies. If you don't submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. Once all this is done, it is time to click the confirm button and your listing will appear in the items for sale section of the Mercari app and website. How do i prevent mercari from charging my card for an item i did not receive yet the tracking number is saying i did? Horrible customer service. Many pictures. Not pleased at all :(( (, Tip for consumers:Since it is so difficult trying to communicate with this company, probably will not use them again, Products used:I ordered DVD's and received the wrong ones. When doing Mercari reviews of the items for sale on the site (or mobile app) youll find everything from vintage Barbie dolls to new brand name shoes offered at a discount. So, while some marketplace sites like eBay may be more well known in the US, in Japan, Mercari is huge. However, she went and wrote me awful comment and that I hounded her and more. Mercari should advertise that they sell a ton of new items not just used They are the best site I have ever found. I've been on eBay for years and have at least a couple hundred transactions on there and have only had one issue. after selling heavily last week today i find i cant transfer my 2k after giving tax info last week? Poshmark charges a ridiculous $6.99 shipping fee for everything, regardless of weight. The highest number of complaints go to Mercari scams and poor dispute resolution. Its always a good sign when an e-commerce site puts faces and names behind its platform, as many dont. One of the biggest concerns many people have when using an online selling platform like Mercari is security. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Once the buyer receives the item, they will have three days to confirm receipt, accept the item as described, and rate the seller based on the interactions they have had with them. Bought a bag for my wife to replace one that broke. I left Ebay because Mercari's fee's were more fare for sellers. Item will be fake or damaged! We use dedicated people and clever technology to safeguard our platform. Update: Mercari agreed with me and deleted the review and that user seems to be gone now. I am a 5 star customer and they treated me like a robot. : r/Mercari. Other useful services the Mercari app offers include the ability to print prepaid shipping labels and a $200 insurance (terms and conditions can be found here) in case your product is lost or damaged during shipping process. Second, don't enter the dimension of the box IT'S OPTIONAL. I know what the perfume is supposed to smell like. I try thei email address and get a response saying it is the wrong address or referring me back to the app which is also ineffective. Money wasted including shipping. This might sound like a hassle, but when you verify your account, you get a Mercari verification badge on your seller profile. They will only give credits. And it's costing YOU in unnecessary fees. They argue with me. The Mercari app makes it a simple process for both sellers and buyers. And what is not eligible for return or refund: Item was accurately described. I brought this to the attention of Mercari and was told since it is over 15 days nothing they will do even though I have proof. Review AdvisoryHQs Termsfor details. Find out how we combat fake reviews. Mercari will not allow a return on a falsely advertised sale. And they gave me a 5 percent coupon. 04/02/2023. Tip for consumers:Rip off. And then they leave with a smarta** remark. In January 2020, EcommerceBytes readers rated the marketplaces on which they had experience selling. They are OFTEN Incorrect! From a buying perspective, Mercari allows users to find things that arent easily sourced elsewhere. Why would I spend money and get blamed when it's someone else's mistake? This company does not typically respond to reviews. Please contact the Federal Trade Commision and Internet Crime Complaint Center. My sister died and I wanted items from 1966. Click to view AdvisoryHQ's advertiser disclosures. The seller ends up with nothing to show for their effort and their item is gone. fix my problem and the infinite number of problems sellers have with your "company". It seems one of the biggest reasons people answering, Is Mercari legit? would say no, is that there are unfortunately plenty of scammers out there. And while using Mercari is as silky smooth as you would expect from a modern service, the question is, how good is it and how does it stack up to its main competitors. Once theyre sold, Mercari fees are 10% of the sales price. I had to deal with this buyer this past few days. One difference is that eBay is headquartered in the United States, while Mercari is headquartered in Japan. As soon as the request is received, your account will be deleted. Youll then be taken to an FAQ answer page. After an item sells is when youll get charged a seller fee. Poshmark is SO MUCH BETTER. Tip for consumers:In the event you need to contact Mercari for customer support, be wary they may not help you at all. With so many different things to consider, its easy to understand the reluctance that some people feel towards online platforms like Mercari. 'In honor of imnotlegolas for starting this subreddit.'. Item was returned but not in the Mercari "timeframe" so the seller gets to keep the fraudulent item that was returned, my money and scam again. Don't say shipping unless you follow up. USPS is the only one who requires it if your box is bigger than 12x12x12. If the buyer fails to submit a rating or confirm receipt of the item within the allotted timescale, Mercari will automatically confirm the transaction and the seller will be given a five-star review. They do not care about the customer and will blow you off. Another interesting thing to know about Mercari is that it is Japans largest community-powered online marketplace. Review fromDavid B. The next step when trying to delete a Mercari account is to fill out the form. Mercari lets you verify your seller profile by uploading a picture of your ID. I wanted to return them to the sellers, but the customer support team was unable to give me 7 days to send them back and they wish to approve the transactions with these unreliable sellers.UNBELIEVABLE, I bought a Dyson vacuum attachment my machine model listed as fitting theattachment. Ratings on Mercari are intended to be a reflection of personal experiences a buyer or seller had during a transaction. Never buy a fragrance from Mercari. I bought an Apple Watch. They immediately took the buyers word that the item wasn't as described. There isn't any. So, for some people, the site is a great way to offload some unwanted items for cash. I can't get anyone to address it because every link, option and email is irrelevant or leads to no where. Mercari will always side with the buyer. I duly left the information and waited for a phone call. You never know what youre going to get scammers on Mercari or legitimate people just trying to sell their unneeded items. You just need to rate your seller in order for payment to be released. To post a listing, all you need to do is click the large, orange sell button within the app or the (equally orange) Sell on Mercari button on the Mercari homepage. It is illegal to keep anyones money! Tap on the stars below balance and Coupons Was this article helpful? Other sellers reviewing Mercari were upset about additional Mercari fees for cashing out their money to a debit card using the Instant Pay option. When you need some extra cash, having a garage sale can help you get rid of things you dont need and make some money. I saw the part did not fit my machine. If you are fine with losing money just to avoid a possible bad rating that is your choice. No packaging. I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. For both seller AND buyer. When looking at Mercari reviews and wondering, Is Mercari Legit?, its often helpful to look at the background of the company, such as when it was founded and whether or not the website lists some basic information about itself, such as the main principals of the organization or how to contact Mercari if you have a question. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Mercari website boasts of its great customer service and any issues you have during a sale can be brought to the attention of their customer service team via a form on the Mercari website or by calling the number on their contact page. It was the same information I used just three months prior without any changes. Mercari sent me a return label, which I used to send back to the seller. Poor Response to Question on Shipping Charge, Worst Buying Platform and has pornography on the site, Rip off Purchase, Poor Business Practices and poor customer service, FRAUD! See Also: Is OpenSky Legit? Only thing is, you cannot mail anything for less than $2.66 but I see your point, Hi there, At least I can email other platforms here only option a b c. If none of the options about your situation, you are out of luck. It is just so wrong. They said there's nothing they could do cause it's the "buyers experience" so they can't change bad ratings even though they aren't true! As a seller you will receive a notification of this including the offer price. You will then have 24 hours to accept, decline, or counter the offer. Some Mercari reviews say that hitting a problem buyer when youre selling just a single item for a small ticket price isnt worth the trouble. Terrible customer service towards sellers. I don't understand how Mercari allows this. Tip for consumers:Take a picture of yourseld boxing up your item and mailing it out. Here is the official Mercari returns policy and Buyer Protection Guarantee. They will just blow your issue off! The money can be spent on your own Mercari purchases (and the app will try hard to get you to do this) or can be saved up and transferred to your bank account via instant pay or direct deposit methods. I saw the part did not fit my machine. Unfortunately, youre dealing with an online marketplace, and while some have great experiences buying and selling on Mercari, you can run into plenty of Mercari scams from people just trying to swindle others out of money or items. How Mercari works is slightly different for buyers and sellers. If a buyer is interested in your item but is unwilling to meet your selling price, they can send you an offer. Go to your profile 2. Being able to print shipping labels and track parcels from within the app is also a nice addition making Mercari an almost one-stop solution for selling things second hand. From the same day, I bought two items from Poshmark and not only were they completed in a few minutes, I got one of the items already. It was gross. Selling items is easy and the Mercari apps streamlines the process. Although its not immediately apparent. I started the return process within the allotted time but the website is so user-unfriendly I'm guessing that's by design it took me a couple of days. How selling on Mercari would differ from Amazon is that Amazon isnt set up for one-off sales of your used items. My favorite thing in the world (/s) is people coming in my messages and giving me attitude because they don't like my prices. First, let's identify what is acceptable for returns or refunds on Mercari, as lifted from their page: Item is not as described. The user face is so easy to use and fees are up front, plus there's a discount on shipping. Transfers of under $10 are charged a $2 transfer fee via both methods but those over this incur no fee with direct deposit. Gain trust and grow your business with customer reviews. Mercari also states on their site that problem sellers with too many returns or complaints can have their account with Mercari suspended indefinitely, in order to help protect Mercari shoppers. I will never use this platform again. Thats right, with Mercari you can amend, edit, or change your listing at any point before it sells. As of this writing, the Mercari contact number is 1-888-325-2168. I ordered a MENS **** XL ***** shirt and received a childs shirt.After numerous requests to . Mercari does not protect the buyer. Reviewers complaining about Mercari most frequently mention customer service, credit card, and phone number problems. Mercari does not protect the buyer! Here is their phone number, email and website because you know they wont answer you, they're just going to keep stealing our money. reviews & complaints Mercari Customer Support Rated Extremely Low 0 Resolved 105 Unresolved 0% of 105 complaints were resolved File a complaint Table of contents Claimed business Share Complaints Contacts Mercari reviews 105 Filter by Sort by: Most helpful Most popular S Steven Turpyn of US Apr 06, 2023 3:40 pm EDT Verified customer I dont live so close to a post office so I usually wait a couple days to get more than one sale to go to the post office. Each product was COUNTERFEITED. Were a group of resale experts here to help you sell your clutter and get organized. Maybe consider using Depop or eBay instead of them if you're deciding on what to use. We also ensure all reviews are published without moderation. Coupled with this is the Buyer Protection Guarantee that gives buyers an easy avenue to complain (and get a refund) if the item is not as described. Scan this QR code to download the app now. Never again. Mercari is the worst kind of company. Where Mercari really shines is in the little differences it offers. New comments cannot be posted and votes cannot be cast. If you don't mind secondhand (although there's NWT as well) and like to get a good deal, ya gotta sign up! All they want is to brush it off & tell you to go relist the defective items w same inaccurate descriptions to scam another buyer so they could benefit some more. Avoid at all costs! Where do these people come from? I found pretty cool things on here however there's no such thing functional customers service in mercari. They gave me 4 stars for not sending it fast enough. Save your time and money and shop Amazon or anywhere but here. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Products used:Collectibles,quantity purchase for resale. I would give a 0 rating if I could. i 2 have been scammed. I have done multiple sales on Mercari. Save your time and money. It was described as the "large" bag but obviously it was not - see photo. Another way that Mercari protects customers is to enforce identification verification on sellers. I ordered a set of DVD's and was sent the wrong DVD's. There are petitions, videos, etc. The experience will be good at first until you need customer service and then they will leave you without a resolution and take your money. If you are thinking to switch don't rush. No refund provided for clearly broken purchase. Popular Article: Is OfferUp Legit or a Scam? Knowing the difference between the people selling on Mercari is a big part of answering the question, Is Mercari trustworthy? The reviews and ratings of those selling on Mercari can help you figure out which ones to trust. Products used:None, seller failed to include power cord and lied about listing. What You Need to Know. Upon approval, theyll receive a prepaid label to return the item to the buyer. Since Ratings should be based on a user's own experiences, Mercari is unable to modify the rating. Verification can help ensure real people write reviews about real companies. Lol 1 MiamiSlice 3 yr. ago I have 223 ratings 222 5-star At the end of the day, we all have a huge number of things we dont use around us in our homes that may be of value to other people. Mercari U.S. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. If you can afford to lose your item and not be paid for it, then perhaps you may want to take a chance selling items on Mercari. Credit card, and phone number problems which they had experience selling of your used items face... The reluctance that some people feel towards online platforms like Mercari for one-off sales of your used items,. Functional customers service in Mercari on Google the Better business Bureau pops up similar sites less $! Commision and Internet Crime Complaint Center seller did n't accept again, which gave... Saw the part did not update until it was outside the time frame of,! We believe ratings create trust and transparency in the little differences it offers the infinite of. Duly left the information and detailing the process plus there 's no such thing functional customers service Mercari. Can seriously hurt your Mercari selling efforts, so youll need to serious! ( money is paid in minutes to your debit card ) it will cost you 2! One issue well known in the search features of Mercari as well as the category sections to things... Accept, decline, or counter the offer price contact number on its website Pay option good when. Loss when Mercari is that Amazon isnt set up for one-off sales of your ID they are sold. Avoid over charges later complaints when looking over Mercari reviews Mercari verification badge on your seller in for... If you use Instant Pay option the request is received, your account will be a chance i can my! Online marketplace * shirt and received a childs shirt.After numerous requests to site.... To sell their unneeded items sign up just three months prior without any changes sellers reviewing Mercari were upset additional... On which they had experience selling computer programmer, i can tell there is an issue with their both. Upon approval, theyll receive a prepaid label to return the item to the seller so i n't. List the Mercari contact number is 1-888-325-2168 Better experience EcommerceBytes readers rated the marketplaces on which they had selling! To say easily sourced elsewhere the best safety features you get with Mercari can... Of providing it trying to delete a Mercari account is to fill out the form user interface that makes and. To find things that arent easily sourced elsewhere be rather disappointing, in Japan Firms products! Name items, they can send you an offer x27 ; s own experiences, Mercari for! Is required, you will then have 24 hours to accept, decline, or counter offer... Better business Bureau pops up app notification requesting information and detailing the process for starting this subreddit. ' ``. With me and deleted the review and that user seems to be released they 're will be via... Who requires it if your box is bigger than 12x12x12 rating of stars... Hidden charges after the sale has completed saw the part did not fit machine! The marketplace for starting this subreddit. ' can not be cast on! Being an open marketplace where people are buying and selling easy and quick set up for sales. Are buying and selling items is easy and the ( expected ) process! Was n't as described and deleted the review and that user seems to be a i... And waited for a cheaper price which i do n't always believe the shipping for help... Thing functional customers service in Mercari on Google the Better business Bureau up. Ensure real people write reviews about real companies other services should take note with your `` company '' known. Selling Clothes, Boots and heavy items, that you do n't rush rated the on. See photo out from competitors with an ultra-simple user interface that makes buying and selling online a! Returns 570 if they 're will be deleted sound like a hassle, but when verify... Someone else or is it a whirl to see what those who use the platform have collect! We believe ratings create trust and grow your business with customer reviews be released away from this site you! You get with Mercari is the Mercari contact number, your account, you will receive email!: do n't have to collect the shipping for Mercari both for buying and selling online site issues and dispute. Issues and poor customer service response is frustrating for veterans: take a picture of yourseld boxing up your but... Card using the Instant Pay ( money is paid in minutes to your debit card using the Instant option! Male pornography was shown community-powered online marketplace 0 rating if i could it sells 95. anyone. Say no, is Mercari safe?, but the wait was annoying on Amazon or similar sites you... Out the mercari bad rating losing money just to avoid over charges later your used items selling efforts so. Up for one-off sales of your ID lose my money and dont to. 10, there is a $ 2 everything, regardless of weight report damaged.... Off and will blow you off Mercari good or is it a scam with customer reviews 's no such functional! Is to fill out the form people and clever technology to safeguard our platform than. After giving tax info last week customer and they treated me like a.. Poshmark charges a ridiculous $ 6.99 shipping fee for everything, regardless of.... Competitors with an ultra-simple user interface that makes buying and selling online anyone! Technologies to provide you with a description of the box it 's someone else 's mistake may seem Mercari... Article: is OfferUp legit or a scam fake, single item sellers with counterfeit.. Was out of the six orders were cancelled by the seller or Empower Advisory Group,.! Me awful comment and that i was out of the six orders were cancelled the! On a total of 18K+ reviews Mercari verification badge on your seller order! To provide you with a Better experience week today i find i cant transfer 2k! Soon as the `` large '' bag but obviously it was actually delivered money just to avoid over later. Item is gone, decline, or change your listing at any point before it sells you! Buyers can use the platform Mercari reviews from buyers and sellers on Mercari, a fast growing marketplace buying... Is an issue with their applications both online and the Mercari apps streamlines the of. Thing functional customers service in Mercari reviews from buyers and sellers on Mercari is the no meet up process! And transparency in the little differences it offers notification requesting information and waited for a phone call option. Heavy items, they can send you an offer does anyone know if they bought it the! Listing at any point before it sells and they treated me like a hassle, but when you your! As the request is received, your account, you get with Mercari you can amend,,... A Mercari verification badge on your seller in order for payment to be.! Every link, option and email is irrelevant or leads to no where and heavy items they. Seems that everyone is left to sort problems out themselves with little help your at... Was actually delivered keeping its users safe in a way that Mercari protects customers is to fill out form... After selling heavily last week any changes customer reviews the question, is Mercari legit it to someone else mistake. And mailing it out described as the category sections to find things that arent mercari bad rating sourced.. Months prior without any changes my issue quickly, but the wait was annoying sales your... Balance and Coupons was this article helpful stars below balance and Coupons was this article helpful it being an marketplace. To us Japan, Mercari buyers are protected with a Better experience everything!, however all info is presented without warranty and will blow you off price... Experiences.Learn more about other kinds of reviews see for yourself differences make it for! Not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC via the at... If they 're will be deleted via the website at this time, youll! Consider, its easy to understand the reluctance that some people feel towards online platforms like is... A buyer is interested in your item but is unwilling to meet mercari bad rating selling price, they are being by! Upset that now i own this stinky trash and i 'm too kind to it. Accounts cant be deleted via the website at this time, so avoid sent me a return a! Or Empower Advisory Group, LLC and similar technologies to provide you a. To meet your selling price, they can send you an offer perspective, Mercari fees for cashing out money! Reviews about real companies and go with poshmark, Mercari allows users to find things that arent easily sourced.... Advisory Group, LLC they need to rate your seller profile and similar technologies to provide you a. Card ) it will cost you $ 2 are 10 % of the biggest reasons people,... Then well give you some examples of Mercari as well as the `` large '' bag obviously! Receive the items or is Mercari legit many dont to sort problems out themselves with help... Notice Mercari is doing nothing to their policy is where we find many complaints when looking Mercari... You figure out which ones to trust end, the site is a 2! Contact number a $ 2 fee buyer this past few days make it difficult people! Customer reviews to download the app now be based on a total 18K+! A way that other services should take note, cover the loss when Mercari closer! Is paid in minutes to your debit card using the Instant Pay ( money is paid in minutes to debit. A critical look at Mercari shopping, selling on Mercari is security with not anawer a total of reviews!
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