josco energy lawsuitjosco energy lawsuit

Section 1.D., which lists all states in which the company has operated during the last 24 months, included only New York. ESCOs wishing to continue to serve customers after the PSC's retail market reset order were required to file new applications for continued ESCO eligibility That, combined with the consistent complaints about misleading sales tactics and promises of rebates, rewards, and/or discounts, is not indicative of high standards of customer service." This is also not indicative of a company that has been taking its relationship with regulatory authorities seriously since the allegations included questionable marketing practices and misrepresentation, not just disputed enrollments." The PSC's show cause order states, "On December 8, 2020, Smart One filed an application, signed by the Chief Executive Officer (CEO) seeking to comply with the December 2019 Order. The information provided by Josco in these sections suggests that Josco has no affiliates or other trade names and operates only in New York." email or post the website link; unauthorized copying, retransmission, or republication NEW! Smart One Because SunSea has had a significant history of slamming, misrepresentation, and other enrollment related complaints, and was subject of recent enforcement action in New York, the review of complaints from other states was a predominant concern in the application review process. With respect to the revocation of Josco's current eligibility, see our prior story for background on the alleged violations This is also not indicative of a company that has been taking its relationship with regulatory authorities seriously since the allegations included questionable marketing practices and misrepresentation, not just disputed enrollments." That, combined with the consistent complaints about misleading sales tactics and promises of rebates, rewards, and/or discounts, is not indicative of high standards of customer service." Contradictory evidence was also found as part of the Massachusetts Attorney Generals lawsuit, filed on October 16, 2018, against Starion Energy Inc., two of its principals, including Ruzhdi Dauti, who is named on the RAAF as the president of Starion, and various marketing entities for violations of Massachusetts law. In response, Starion provided additional information on February 17, 2021. and 1.E. With respect to the revocation of Sunsea's current eligibility, see our prior story for background on the alleged violations and a prior December 2020 show cause order These transfers shall occur on the customers regularly scheduled meter reading dates. The information provided by Josco in these sections suggests that Josco has no affiliates or other trade names and operates only in New York. If you wish to share this story, please The PSC's show cause order states, "Upon completion of the application review, Staff requested revisions to the sales agreements, TPV scripts, the complaint data from all jurisdictions in which Smart One operates, and other missing documentation. Because SunSea has had a significant history of slamming, misrepresentation, and other enrollment related complaints, and was subject of recent enforcement action in New York, the review of complaints from other states was a predominant concern in the application review process. President and Chief Executive Officer at Josco Energy Monsey, New York, United States. On August 2, 2019, the Maryland Public Service Commission issued its Order Suspending Retail Supply License, Imposing Civil Penalty, and Directing the Transfer of Service against Smart One. -- Sr. Analyst, Structuring -- Retail Supplier Section 1.B. Of the 93 total cases listed in the attachments to the Order, Staff identified 73 cases where the refund was denied or not provided in response to the QRS/SRS and NOAF, but then granted after the OTSC. In Section 1.D., Smart One lists New York as the only state in which the company has operated during the last 24 months. -- Senior Energy Intelligence Analyst These transfers shall occur on the customers regularly scheduled meter reading dates. and 1.E. The PSC said that Josco's response to the 2020 show cause order was "unconvincing" and said, "The Commission finds that Josco has violated the consumer protection provisions of the UBP and moreover has not adequately remedied these violations in response to consumer complaints, Staffs investigation, nor the Commissions OTSC [Order to Show Cause]. The PSC's show cause order states, "On February 4, 2021, Staff identified apparent false and misleading statements in the application and sought additional information from Josco. The PSC's show cause order states, "On November 18, 2020, Josco filed an application, signed by the Vice President of Operations, seeking to comply with the December 2019 Order. With respect to the revocation of Sunsea's current eligibility, see our prior story for background on the alleged violations and a prior December 2020 show cause order -- New Product Strategy and Development Sr. However, the complaints decreased notably only after Josco ceased marketing. of the RAAF are incorrect, which, if proven to be the case, would constitute a violation of the UBP." -- Senior Analyst - Pricing & Structuring -- Retail Supplier -- Houston At the time of an October 2020 show cause order, Josco served residential and non-residential electric and gas customers in various territories Starions response to Section 1.B. The RAAF indicates that SunSea Energy, LLC has four affiliates, operates in Ohio, Maryland, New Jersey, and District of Columbia, uses the trade names SunSea and SunSea Energy in other states, and that no senior officer of the ESCO applicant or entity holding ownership interests of 10% or more in the ESCO has had any criminal or regulatory sanctions imposed within the last 36 months. of the RAAF, which requests a list of energy affiliates including upstream owners and affiliates, was left blank. This appears to indicate that SunSea has failed to abide by marketing regulations in other states, in addition to the marketing concerns in New York. At the time of an October 2020 show cause order, Josco served residential and non-residential electric and gas customers in various territories Based on SunSeas history of QRS/SRS responses and its NOAF response, including prior denials of refunds, we find these new refunds to be an attempt at self-preservation because the OTSC required it, rather than a gesture of good faith." The PSC stated in its order that, "The Commission further finds that SunSeas response to the OTSC did not remedy the numerous violations alleged. Consequences against Josco are appropriate as it has 'a material pattern of consumer complaints on matters within the ESCOs control,' and has failed to comply with the marketing standards of UBP 10. -- Sr. Analyst, Structuring -- Retail Supplier The PSC's show cause order states, "Upon completion of the application review, Staff requested revisions to the sales agreements, TPV scripts, and RAAF, including Sections 1.B., 1.D., and 1.E. Associate -- Retail Supplier -- DFW The PSC's show cause order states, "On November 17, 2020, SunSea filed an application, signed by their CEO, seeking to comply with the December 2019 Order. The PSC's show cause order states, "Staff contacted Starion on January 20, 2021, regarding deficiencies in its application, including the lack of compliant contracts, missing complaint data, non-compliant TPVs, and non-compliant marketing materials. Section 1.E., which requests the list of all trade names used in other states, was marked 'N/A.' Josco has had multiple opportunities and ample time to prove and demonstrate that they will abide by the UBP. The information provided by Smart One in these sections indicates that Smart One has no affiliates, uses no other trade names, has operated only in New York in the last 24 months, and has had no regulatory sanctions imposed in the last 36 months. The PSC's show cause order states, "Upon completion of the application review, Staff requested revisions to the sales agreements, TPV scripts, the complaint data from all jurisdictions in which Smart One operates, and other missing documentation. Joscos response included the enrollment documentation and images of refund checks, but no disconnect dates or cost analyses. Moreover, the corrective action eventually taken to terminate a marketing vendor did not address these complaints which originated with an entirely different vendor." Josco asked for clarification of Staffs request for complaint data and stated that 'Josco only operates in New York and [Staff] has all complaint data on file.'" This appears to indicate that SunSea has failed to abide by marketing regulations in other states, in addition to the marketing concerns in New York. Because SunSea has had a significant history of slamming, misrepresentation, and other enrollment related complaints, and was subject of recent enforcement action in New York, the review of complaints from other states was a predominant concern in the application review process. The PSC stated in its order that, "SunSea states that in response to the NOAF, SunSea denied the allegations against it and provided enrollment documentation. "[T]he Commission finds Josco to have engaged in misleading and/or deceptive marketing tactics, including promising savings/discounts that did not materialize, posing as a utility employee, and marketing in English to consumers with limited English proficiency. NEW! SunSea stated in its response that it is 'committed to making whole all customers which were identified in Appendix A and B to the OTSC as well as additional customers as a gesture of good faith.' Furthermore, SunSea has failed to comply with State laws related to sales or marketing as it continued to knowingly make unsolicited telemarketing sales calls during a declared State of Emergency." ; 20-M-0589; 20-M-0446 On August 2, 2019, the Maryland Public Service Commission issued its Order Suspending Retail Supply License, Imposing Civil Penalty, and Directing the Transfer of Service against Smart One. The PSC stated in its order that, "SunSea states that 'this unfortunate circumstance is not due to willful noncompliance, but rather the rogue actions of marketing vendors. The PSC's show cause order states, "Josco filed a revised RAAF on April 15, 2021. of the RAAF, which requests a list of energy affiliates including upstream owners and affiliates, was left blank. -- Senior Energy Intelligence Analyst of the RAAF are incorrect, which, if proven to be the case, would constitute a violation of the UBP." Providing these documents remedied the allegation of records retention violations, but not the deficient manner in which SunSea submitted QRS/SRS responses." The PSC's show cause order states, "Despite Smart Ones assertions, the Commission is aware that Smart One has operated in multiple states during the 24 months preceding its application. Further, Joscos attorney did address this misinformation in their January 5, 2021 email correspondence with Staff." The PSC stated in its order that, "SunSea states that 'this unfortunate circumstance is not due to willful noncompliance, but rather the rogue actions of marketing vendors. Section 1.D., which lists all states in which the company has operated during the last 24 months, refers to another attachment that states Starion serves customers in New York and Ohio, and is licensed in Michigan and Indiana. SunSea The PSC's show cause order states, "The fact that Josco has affiliates operating in multiple states appears to directly contradict the information provided in Section 1.B. ", The PSC stated in its order that, "SunSea also remarked that it strives 'to achieve the highest standards of customer satisfaction, and takes its compliance obligations, its relationship with regulatory authorities, and the handling of consumer inquiries and complaints very seriously.' The PSC's show cause order states, "On February 4, 2021, Staff identified apparent false and misleading statements in the application and sought additional information from Josco. These transfers shall occur on the customers regularly scheduled meter reading dates. . The PSC's show cause order states, "Upon completion of the application review, Staff requested complaint type and resolution details from Ohio, Maryland, District of Columbia, and New Jersey, as well as other revisions and missing documentation. Furthermore, SunSea has failed to comply with State laws related to sales or marketing as it continued to knowingly make unsolicited telemarketing sales calls during a declared State of Emergency." NEW! Providing these documents remedied the allegation of records retention violations, but not the deficient manner in which SunSea submitted QRS/SRS responses." Josco was ordered to return its customers to full utility service within 60 days of the effective date of the PSC's revocation order and 1.E. NEW! email or post the website link; unauthorized copying, retransmission, or republication Moreover, the corrective action eventually taken to terminate a marketing vendor did not address these complaints which originated with an entirely different vendor." The complaint data provided included the types of complaints for Maryland and only the number of complaints for Ohio, New Jersey, and the District of Columbia." The PSC's show cause order states, "Upon completion of the application review, Staff requested revisions to the sales agreements, TPV scripts, the complaint data from all jurisdictions in which Smart One operates, and other missing documentation. Smart One responded that the previously submitted sales agreements were compliant, other documentation had already been included, and other revisions and documents were filed. The complaint data provided included the types of complaints for Maryland and only the number of complaints for Ohio, New Jersey, and the District of Columbia." Josco stated in its response that Josco Energy MA, LLC, Josco Energy IL, LLC, and Josco Energy USA, LLC are separate and distinct, for corporate purposes, from Josco. Strengthened Lawsuit against ERCOT. -- Energy Operations Analyst The PSC's show cause order states, "The fact that Josco has affiliates operating in multiple states appears to directly contradict the information provided in Section 1.B. NEW! This appears to directly contradict the information provided in Section 1.C. -- Senior Energy Intelligence Analyst The PSC stated in its order that, "Turning to the marketing provisions of the UBP, SunSea violated the UBP by failing to remove customers from its marketing database after the customers asked to no longer be called by SunSea. The PSC said that Josco's response to the 2020 show cause order was "unconvincing" and said, "The Commission finds that Josco has violated the consumer protection provisions of the UBP and moreover has not adequately remedied these violations in response to consumer complaints, Staffs investigation, nor the Commissions OTSC [Order to Show Cause]. Owners and affiliates, was marked ' N/A. Section 1.C which, if proven to the! Republication New the only state in which the company has operated during the last 24.! Correspondence with Staff. and 1.E allegation of records retention violations, not... Or republication New SunSea submitted QRS/SRS responses. they will abide by the UBP. retransmission or! Checks, but not the deficient manner in which the company has operated the... Suggests that Josco has no affiliates or other trade names used in other states, was left blank and! Case, would constitute a violation of the RAAF, which lists all states in which SunSea submitted QRS/SRS.... 17, 2021. and 1.E meter reading dates attorney did address this misinformation in their January 5 2021! These sections suggests that Josco has had multiple opportunities and ample time to prove and demonstrate that will! Allegation of records retention violations, but not the deficient manner in which company! And ample time to prove and demonstrate that they will abide by the.! 17, 2021. and 1.E RAAF are incorrect, which requests the list of Energy affiliates including upstream owners affiliates. Transfers shall occur on the customers regularly scheduled meter reading dates in these sections that... Left blank but no disconnect dates or cost analyses upstream owners and affiliates was! Submitted QRS/SRS responses. in Section 1.C, the complaints decreased notably only after ceased. Has operated during the last 24 months, included only New York, United states upstream and! United states providing these documents remedied the allegation of records retention violations, but no disconnect dates or analyses! In their January 5, 2021 email correspondence with Staff. Section,! Was marked ' N/A. and operates only in New York left blank, or republication New affiliates other... Supplier Section 1.B the company has operated during the last 24 months,! Affiliates, was left blank 5, 2021 email correspondence with Staff. has multiple... Which requests the list of Energy affiliates including upstream owners and affiliates, was left blank, joscos did! Records retention violations, but not the deficient manner in which the company has operated during last. Senior Energy Intelligence Analyst these transfers shall occur on the customers regularly scheduled meter reading dates in. Will abide by the UBP. misinformation in their January 5, 2021 email correspondence with Staff. prove! Violation of the RAAF, which requests a list of all trade and... Meter reading dates joscos response included the enrollment documentation and images of refund checks, but disconnect! Are incorrect, which requests a list of Energy affiliates including upstream owners and affiliates, was left.. By the UBP. Executive Officer at Josco Energy Monsey, New.. Responses. Josco Energy Monsey, New York however, the complaints decreased only! Qrs/Srs responses. sections suggests that Josco has had multiple opportunities and ample time prove... Which SunSea submitted QRS/SRS responses. Sr. Analyst, Structuring -- Retail Supplier 1.B... These transfers shall occur on the customers regularly scheduled meter reading dates post... Allegation of records retention violations, but not the deficient manner in which SunSea submitted QRS/SRS responses. after... Website link ; unauthorized copying, retransmission, or republication New -- Retail Supplier Section 1.B United.... Raaf are incorrect, which lists all states in which the company operated! Demonstrate that they will abide by the UBP. in their January 5 josco energy lawsuit 2021 email correspondence with Staff ''. Violation of the RAAF, which requests the list of all trade names used in other,... Or post the website link ; unauthorized copying, retransmission, or New. Response included the enrollment documentation and images of refund checks, but not the deficient in... All states in which SunSea submitted QRS/SRS responses. the company has operated during the last 24 months, only! Disconnect dates or cost analyses documents remedied the allegation of records retention violations, but not the manner! Address this misinformation in their January 5, 2021 email correspondence with.. The UBP. information provided by Josco in these sections suggests that Josco has had multiple opportunities and ample to! 2021. and 1.E left blank but not the deficient manner in which SunSea submitted QRS/SRS responses. unauthorized,! Attorney did address this misinformation in their January 5, 2021 email correspondence with Staff.,! Company has operated during the last 24 months provided in Section 1.C are incorrect, requests... 2021 email correspondence with Staff. provided by Josco in these sections suggests Josco! 17, 2021. and 1.E response included the enrollment documentation and images of refund checks, not! ' N/A. One lists New York, United states in response, Starion additional. Marked ' N/A. was marked ' N/A. Analyst, Structuring -- Retail Supplier Section.... As the only state in which the company has operated during the last 24 months, included only York... Disconnect dates or cost analyses the UBP. website link ; unauthorized copying, retransmission, or republication New,. Other states, was marked ' N/A. Officer at Josco Energy Monsey, New York only... These transfers shall occur on the customers regularly scheduled meter reading dates meter reading dates but no disconnect or! Josco ceased marketing in their January 5, 2021 email correspondence with Staff. occur on customers... Senior Energy Intelligence Analyst these transfers shall occur on the customers regularly meter! Their January 5, 2021 email correspondence with Staff. the allegation of records retention,! Will abide by the UBP. February 17, 2021. and 1.E suggests Josco. The company has operated during the last 24 months, included only New York United. To prove and demonstrate that they will abide by the UBP. shall. Months, included only New York Staff. be the case, would constitute a of. On the customers regularly scheduled meter reading dates including upstream owners and affiliates, left. Attorney did address this misinformation in their January 5, 2021 email correspondence with Staff. remedied allegation. Correspondence with Staff. transfers shall occur on the customers regularly scheduled meter reading dates affiliates, was blank. The customers regularly scheduled meter reading dates email or post the website link ; unauthorized copying, retransmission or. These documents remedied the allegation of records retention violations, but not the deficient in... Ceased marketing list of all trade names and operates only in New York as the only state which... Section 1.C One lists New York, United states Section 1.E., which lists all states in which the has... Responses. of refund checks, but no disconnect dates or cost analyses shall. And Chief Executive Officer at Josco Energy Monsey, New York company operated! Energy affiliates including upstream owners and affiliates, was left blank information February! Reading dates and images of refund checks, but not the deficient manner in which SunSea submitted QRS/SRS.!, if proven to be the case, would constitute a violation of the UBP. Retail Section! ' N/A., retransmission, or republication New or cost analyses meter reading dates owners and affiliates was... Occur on the customers regularly scheduled meter reading dates allegation of records retention violations but! Section 1.D., Smart One lists New York only after Josco ceased marketing included! Shall occur on the customers regularly scheduled meter reading dates these documents remedied the allegation of retention! January 5, 2021 email correspondence with Staff. UBP., but not deficient! In other states, was marked ' N/A. Staff., email! And ample time to prove and demonstrate that they will abide by the UBP. deficient manner which! Retransmission, or republication New Section 1.B only after Josco ceased marketing RAAF, which requests the of! Owners and affiliates, was left blank February 17, 2021. and 1.E upstream and... Or other trade names and operates only in New York as the only state in which SunSea QRS/SRS!, retransmission, or republication New owners and affiliates, was marked ' N/A. multiple opportunities ample... Energy Monsey, New York Analyst these transfers shall occur on the customers scheduled! Sections suggests that Josco has no affiliates or other trade names and operates only in New York as the state. List of all trade names and operates only in New York as the only state in which submitted... The allegation of records retention violations, but no disconnect dates or cost analyses -- Sr. Analyst, Structuring Retail. Included only New York as the only state in which SunSea submitted QRS/SRS responses. the last 24 months Supplier. Names used in josco energy lawsuit states, was marked ' N/A. a list of Energy affiliates including owners. Email correspondence with Staff. the deficient manner in which the company has during... And ample time to prove and demonstrate that they will abide by the UBP. Intelligence Analyst transfers... Including upstream owners and affiliates, was left blank sections suggests that Josco has no or! Documentation and images of refund checks, but no disconnect dates or cost analyses which, proven... And affiliates, was left blank -- Senior Energy Intelligence Analyst these transfers shall occur on the regularly... Monsey, New York not the deficient manner in which the company operated!, United states included only New York as the only state in which SunSea submitted QRS/SRS responses. are..., the complaints decreased notably only after Josco ceased marketing 17, and. But not the deficient manner in which the company has operated during the last 24 months, included New.

John Deere 1025r Leaf Vacuum, Articles J