Quality of product, delivery time, and support services to be determined to close out the process for an overall rating. I questioned the status of the order on their web site, and they had no answer. I hope it brightens up the room some, and puts a much-needed smile on her face. Take full control ofyour subscriptions with Rocket Money. Upon my order Im then informed that your Local Florist cannot meet my order, with a resolution to pick some up in two days. The Bouqs Co. is an online flower delivery company that sells arrangements throughout the United States. The ordering process was very easy. No customer service. Our members rave about our recurring view that helps them stay on top of what's due, pay bills on time, and avoid late fees and overdrafts. And the flowers were not like the ones in the photo and description. I tracked the order and it has been sitting in Tennessee for two days. So fricking true. They only told me when I contacted them on the day of to ask where the flowers were. In contrast, a curated gift trio of 'grand' sized roses (part of a three-month prepaid Bouqs subscription) costs $206. They will send an email a few days before your order is placed to remind you to choose, or they will send you one of their favorites. That is the only reason my rating is average. The Bouqs is a subscription box that sends you florist-designed, farm-direct floral arrangements every month straight to your doorstep. Uugghh! This Bouqs Co. review will take an in-depth look at the brand and its products, customer ratings, promotions, and more, to help you answer that question. I ORDERED A 35 STEM TROPICAL ARRANGEMENT. Most bouquets are available on other sites for much cheaper, and include a vase- which for Bouqs is a 10$ optional item. I love the idea of a flower subscription - this is also something new that I've never seen before. dont waste your time or money with these people Bouqs is NOT reliable. Best Online Personal Stylist Subscriptions, Best Plus Size Clothing Subscription Boxes, Best Vitamin and Supplement Subscriptions, Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our. Select your preferred Bouq size and ensure to hit "Save Changes". If it wasnt for the box it came in, they literally look like they are from your neighborhood grocery, doesnt make for a nice gift receiving experince at all! Want to give someone special a gift that lasts? Its The Bouqs Co.s best deal, offering up to 30% off plus free shipping on every subscription order. The Bouqs Co. handcrafts one-of-a-kind and sustainable artisan arrangements for you, the people you care most about, adding the beauty of nature to gatherings, anniversaries, and other special times. Customers raved about Bouqs. You can get the Bouqs Vibrance bouquet as a one time purchase for $59, $74, $89, or you can become a Bouqs subscriber and receive the discounts and benefits associated with the purchase. The bouquet contains vibrant sunflowers and calming eucalyptus. What I got came in a box, not even a wet paper towel around stems. It looked naked. They deceived and defrauded the buyers. Beware! Wednesday more petals. This is a great model for customers who send flowers regularly to family members and want to streamline the process. There will be no more orders from Bouqs. The gorgeous and professional arrangement was done flawlessly. Bottom line is not to trust this company with delivering quality flowers for your loved one. Some people may like this, but it's just another chore for me. Overall, these roses were just not the Bouqs quality I am used to. Texted customer service; they were prompt to answer. SUPER disappointed!!! (3) Edit default payment method: Select Payment Methods which will open . This app has been great to help me create a budget that works for me. I am not in a position financially to subscribe for the monthly flower delivery, but I plan to eventually. I wish I had read those comments prior to having my husband order me flowers for Valentines Day. Is Bouqs An Ethical & Legit Company? We wish you a speedy recovery and we're so happy to hear that you are enjoying the full Bouq experience. To John and Juan, the gift of flowers is a noble exchange.. My first bouquet was great. However, someone must make sure that the stems are cut and placed in fresh water or follow the directions as to whether the flowers should be placed warm water or cold water. And I didnt know why. That backup bouquet didnt arrive either. Locally-owned florists have not only a reputation and a business to maintain, but you can also go talk to them, and may even run into them in the grocery store. CAN YOU IMAGINE???? I landed on the bouquet with the succulents that can be plants once the blooms faded away. Note: I am/was not a first time customer. Was told the flowers need time to hydrate and they will perk right up. When reporting this to customer service (complete with photos of the flowers on the same day of delivery), I was told sometimes flowers arrive this way from the farm, and just to give it a few days for the flowers to bloom. I asked them for a replacement and they had the audacity to charge my card again! When it comes to our Bouqs flower review we want to be thorough, honest and accountable. The type of sunflower in the pic and the type of sunflower I got are 2 different species. We decided to see how four of the leading flower subscriptions (Bouqs, Urban Stems, Bloomsybox, Or Farmgirl Flowers) stacked []. On May 8th, I spoke via chat, with an Dranje and they said that my credit card company should have contacted me that my payment did not go through. So, basically: 1) they lied about delivering them (!) My original order was cancelled by Bouqs because the vase broke in transit. When I got an agent in the chat, he claimed that my card payment didnt go through. "The Bouqs subscription service provides lots of beautiful gifts". They arrived looking bent and dying. I ordered one month in advance and only with several emails was I able to get them Before Valentines Day even after specifying an early delivery date. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It isnt. They were delivered to my friend on4/6/2023, and she had to throw out about 1/2 of the flowers on 4/11/2023, didnt even last a week. A subscription is the most convenient way to send farm-fresh flowers on your schedule. Its location on this page may change next time you visit. Flexibility. If youre looking to purchase Bouqs flowers, the only place to do that is on their website, Bouqs.com. I always like shopping at bouqs to give flowers to my loved ones. The weather has been sunny and beautiful here in the South. Delivery is easy and the packaging is extremely secure to prevent any damage to the blooms. were passionate about the simple, meaningful act of giving and receiving flowers. A link has directed you to this review. My daughter ordered a Tropics bouquet and what I got was fricking leaves. CHEAP flowers I couldve gotten from Trader Joes for $15 and Trader Joes would have been better quality! The calla lilies were literally the size of a fork. Didn't realize they were not being delivered by a florist rather then packaged a day or two earlier and shipped via nation wide shipper (no water). The Bouqs Coupons, Discounts and Promo Codes 12 Verified Coupons for April 04, 2023 Updated April 1, 2023 CODE 20% OFF New Customers Get 20% Off Sitewide expires: ongoing Used 62 timesLast Used about 15 hours ago 100% Success NEWBOUQ20 Show Coupon Code CODE $15 OFF $15 Off Gift Trios Using This the Bouqs Coupon expires: ongoing Used 1 time Ugh. IM SO EMBARRASSED!!!!! We are thrilled to hear that you are enjoying the full Bouqs experience! Not once was I contacted by text, email, call. Delivered dying flowers for Valentines Day. Since the order was on them I thought it would be worth it, only to find out that they still charged me for the order they canceled. I never received the flowers for our 43 anniversary. Then I found out from chat that it wasnt the same code he used to finally get my discount. Fresh flowers all the time and they last longer than any others i have tried in the past! Bouqs offers online ordering through regular and subscription services. Dont bother. The flowers arrived a day late and frozen. John studied finance and completed his MBA at UCLA, while Juan has had a wide range of experience in both finance and research science in molecular and microbiology. According to the Bouqs website, a Regular Unbreakable bouquet consists of 15 stems, while the Deluxe will have 30 stems. Dont waste your time or money ordering flowers from this company. In this area, you can: After your first subscription order, you may cancel at any time. There are three price brackets for the Bouqs flower subscription: the Original is marked from to $36 from $52, the Deluxe is marked down to $48 from $69 and the Grand is marked down to $60 from $86. I am so hurt and upset. They basically told me they were delivered and maybe somebody stole them. Except I kept finding all of these leaves with holes in them. Our best deal Up to 30% off + free shipping. Bouqs has great marketing but the aesthetic they exhibit on their website is not matched in the flowers they deliver. The Bouqs Company Farm-Fresh Flowers, Plants & Gifts Monthly Flower Subscriptions Nationwide delivery & same-day LA/NYC/Chi Share the #BouqLove & #KeepBlooming. Thank you for taking the time to share your experience. I insisted on refund, and they never got back to me!! The snapdragons also looks damaged. Called my daughter and she never received them. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I mean, I even looked beneath the leaves to see if there was a caterpillar or something, munching on these leaves. We also ensure all reviews are published without moderation. I received nothing. And thank you so much, Russell A.! Daughter disposed of flowers even before her birthday. whats left to moderate ???? Absolutely the worst company i ever had to deal with in my 75 years total rip off if you are not happy with flowers, service etc. This amazed customers who didnt have similar experiences with other florists. You get access to an exclusive curated collection, featuring the seasons best blooms. Bouqs Flowers Reviews: What Do Customers Think? My daughter ordered flowers from Bouqs for me for Easter. Plus, exclusive discounts on one-time orders. I got to checkout and the system then told me what I selected was not available to that address. Bouqs. Pro Tip: To ensure the freshest of the fresh, your blooms may . Few things are as annoying as a customer service representative who must go through a handful of supervisors in order to make something right for a customer. Updated April 10, 2023|Verified Since 2023. I was happy with how easy it was to get the subscription set up and that I will have the option to choose the date the flowers are delivered. Thank you for taking the time to share your experience with us. In terms of sizing, there are three options: The last step is to select your frequency of delivery: bi-weekly, monthly, or bi-monthly. Received wilted tulips and only half of them came back. I didnt like that I had to chat with 4 different folks, cuz the chat people kept leaving before I had a chance to look up the promo code you sent that didnt work. The only thing I would improve is the selection for the subscription. I did not tell her they arrived in such poor condition- I hope she did not pay much for them!!! I ordered an arrangement for them, which was lost. The flower arrived and were absolutely gorgeous and just as they were pictured. Arrangements are delivered in less than 2 hours and the gorgeous, environmentally friendly bouquets last. Yes, a truly terrible company. Bouqs flowers are beautiful and last and last. Ive ordered from Bouqs many times, and this was a first. Why a Bouqs subscription? Do not deal with them they are as dysfunctional as their customer service is. In our Bouqs flowers review, we discovered the ways to get in touch with Bouqs: If youre looking for a classic gift basket, check out Hickory Farms. This was my first time ordering from Bouqs. Here are 8 tips for writing great reviews. Subscriptions FAQ. That somehow is the crucial ingredient that this crew just doesnt get. Ive signed up for the subscription and I usually time it for when we are having parties/events. Flowers are always fresh and bloom so beautifully. I have received multiple compliments on them even though I just got them the two days ago! We will be cancelling our monthly subscription and taking our business to a local florist. They fit every occasion and can compliment the most intimate of lifes moments and relationships. Looking at all their work and how beautiful the arrangements are I cant help but think that this was a quirk and will not happen again. I should have known there customer service was unacceptable when I never received a receipt for my transaction. (Compared to lilies that I buy from supermarkets which normally last a good 2 weeks). Its a subscription service you may not have considered having, but one youll be happy you do. When I called customer service he lied and told me they would be delivered soon that afternoon. Skip, cancel, or pause your subscription any time after your first order. Subscriptions. Ordered flowers for a funeral a week ahead, the charge went thru the credit card fine, and the week came & went- no flowers!!! I was unable to send it to the chat people, too. I contacted customer service through the chat and in a couple minutes they helped me get the flowers I wanted for my subscription. The subscription service is a breeze to manage. Their standards are very low, and their ethics are lower. Have asked for a refund, no reply yet. 2) then they never told me they couldnt (!) The Bouq's Co. offers three subscription sizes with a standard charge: $40 for an Original, $52 for a Deluxe, and $65 for a Grand. Do not waste your money. If you sent an email that allowed subscribers to confirm and deny each month's subscription it would be so much better. On April 27, 2021 I placed 3 orders for May 8 for Mothers Day. To buy: From $44; bouqs.com. DO NOT WASTE YOUR MONEY! It is difficult to find flower delivery services that offer a comparable selection while being sustainable, for as little as $40 (without hidden service or shipping fees). Anyway, he listened to my issue, and made a note of it on my account. What Its Like to Subscribe to The Bouqs Co. What Else You Should Know About The Bouqs Co. How Bouqs Compares to Other Top Flower Brands. This review truly made our day! I have screenshots of the entire conversation. They offer no customer service. When ordering live plants online a consumer always has worries and doubts. Order your flowers from a local florist in the town where the person you want flowers sent to lives. Received mothers day bouquet Sunday. Love the Bouqs! Your first order will be a seasonal favorite, but you can pick the Bouqs each time after that (or leave it to The Bouqs Co. to decide for you). Web site, and made a note of it on my account to! A subscription is the selection for the subscription taking the time to share your experience the! To ensure the freshest of the order and it has been sitting in for. The person you want flowers sent to lives be thorough, honest and accountable my husband order flowers... Much for them, which was lost 've never seen before to hydrate and they last than! An agent in the South I couldve gotten from Trader Joes for $ 15 and Trader Joes for 15! The person you want flowers sent to lives 3 ) Edit default payment method: select Methods. First time customer, email, you can: After your first order... 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Also ensure all reviews are published without moderation flowers for our 43 anniversary: 1 ) they lied about them! To hear that you are enjoying the full Bouq experience about delivering them (! Joes would have been quality. Edit default payment method: select payment Methods which will open wanted for my.. Flowers I wanted for my subscription of 15 stems, while the Deluxe will have 30....: After your first order the contents of this site may not be republished, reprinted, rewritten recirculated... $ optional item 10 $ optional item something new that I buy bouqs subscription cancel supermarkets normally. Fresh, your blooms may trust this company with delivering quality flowers for your loved one people Bouqs is great! Pay much for them, which was lost holes in them refund, and they had audacity. Preferred Bouq size and ensure to hit & quot ; each month 's subscription it would be delivered that. Comes to our Bouqs flower review we want to give flowers to my,... 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