For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. If you are having trouble remembering your PIN,do nottry to guess when entering at any location where MasterCard is accepted. The new Way2Go Card will be mailed to you no later than September 23, 2021. Available in most U.S. time zones Monday- Friday 8 a.m. - 7 p.m. in English and other languages. DEO cannot make a pre-determination of your eligibility to receive Reemployment Assistance benefits. Maximum Benefit Amount (MBA) is your total base period wages divided by 4 OR the yearly maximum, whichever is less. The wages used to determine your benefit amounts are the first four of the last five completed calendar quarters. Hearing-impaired customers call TTY: 1(866) 656-5913. Instructions to cancel the card are available under the "Frequently Asked Questions" section below. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. Yes. Yes, as long as you are unemployed, you must certify online atJobs4TN. Other times, the Department may complete a pending adjudication issue that provides Reemployment Assistance benefit payments at a later date. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. DEO encourages claimants, who have not previously done so, to create and verify their identity with ID.me before completing the multi-factor authentication process. The most recent mailings of Way2Go Visa Cards may not yet have reached households. There are no fees atMoneyPass locationsand you have two free out-of-network ATM withdrawals available each month. Obviously Im getting fed up with this. STAR Network: They have more than 2 million STAR ATM locations. As the price on pollution rises, the Government of Canada is returning more money to families, every three months. The website is minimal and unhelpful, there is no chat support and no one to contact if something goes wrong. To sign up for Direct Deposit click here. If you don't receive your card by July 9, call Way2Go to check the status at (844) 542-1115. Please note that Reemployment Assistance claimants under the age of 18 must call the Florida Reemployment Assistance Customer Service Center at 1-833-FL-APPLY for assistance in verifying identity. The employment end date is during or after the base period indicated in the Reemployment Assistance system. You clicked the bell icon and the notification read, "To continue processing credit card payments from certain credit card companies, please review and accept the bank's Credit Card Processing Agreement." Cause: Your daily total payment volume involving credit cards has reached a certain threshold. You cannot choose which employer is part of your Reemployment Assistance claim. DoNotPay can help you with more than just customer service hold lines. The EPC card was sent out to customers who currently have an active direct deposit account in error. The document is multiple pages, which includes letterhead and the 1099-G Form. Please verify the following as these are common issues surrounding opening correspondence: Please check for the following common mistakes. The contact information for Bank of America is on the back of your card. Where can I withdraw money from my smiONE card for free? After 3 business days of updating your address with DETR, you will then contact the Way2Go Card customer service at 1-844-542-1115 and request a new debit card. You can review your information and make changes in the AZ Child Support Portal. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. How does the Way2Go Card work? Where can I find fee information for my new card? If the problem persists, please contact the department at 1-833-. Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. You are scheduled to request your benefits every two weeks. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. Reminder: You may use your card surcharge-free at all MoneyPass ATMs. There is no charge for this service. In the Reemployment Assistance Help Centerselect I am a Claimant, then Benefit Payment Assistance, and then select the option that best describes your issue. If you get Virginia Way2Go debit card and now wondering "Why did I receive a Virginia Way2Go card?", then you should watch my new video to find out whether it's scam or the legit way. Where can I find fee information for my new card? An equal opportunity employer/program. When should I expect my new Way2Go Card to be mailed to me? You can use the, Carefully review the error message you receive as this will help us correcting the error. Scroll down and tap Google Play Store. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Andrey is a coach, sports writer and editor. So you've finally found the right customer service phone number for your Way2Go program, and you've called customer service. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. <> The message on your Claimant Home in your Reemployment Assistance account will provide the earliest date you are able to file a new claim for benefits. Daily ATM withdrawal limits can range from $300 up to $2,000 a day, depending on the bank and the account; some banks charge different amounts depending on which tier of service youve signed up for. What are the benefits of my new Way2Go Card? Overpayments may be the result of oversight, misunderstanding, technical errors, redetermination, adjudication, appeals decisions, Reemployment Assistance Appeals Commission orders, court decisions or other mitigating circumstances. You can make withdrawals, balance inquiries, and transfers. There are no extension programs available. The following are exceptions and exemptions: If you missed the opportunity to request Reemployment Assistance benefits, then you can visit the Reemployment Assistance Help Center to request that the missed weeks be made available. If you would like to receive your payments via direct deposit, please complete the following: For information specific to your account or for card services, please contact: For information about your case, payments, or to make a change to your account information, please see below: Why is my EPC changing from Bank of America to Comerica Bank? What if I need a replacement Way2Go card? endobj What is a Eppi card? There is no charge for this service. An official website of the State of Georgia. You are required to register with Employ Florida. UI Debit MasterCard Customer Service handles all inquiries regarding the debit card including cards not received, lost or stolen. Employer name listed on your paystub, address, and phone number. Disable any pop-up blockers that may prevent PDF documents from opening. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). If you have previously been issued a debit card, it is valid for three years from the initial issue date. If you are a part of an approved training program, you are exempt from work search requirements. Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia. Frequently Asked Questions Regarding the Debit Card Fee Information Voice Response System (VRS) and Notice Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Andrey knows everything from warm-up to hard workout. Time frames vary based on several factors including the depth of the issue being reviewed. ATMs when running around town, and especially when traveling out of state. Select your new correspondence preference. You may conduct balance inquiries free of charge through the convenience of Internet access atGoProgram.comor the Way2Go Card mobile app (Apple Store|Google Play). Confused but honestly excited, I followed directions to authenticate my card via downloading the Way2Go app. There is no charge for this service. What if Ive moved since I received my first EPC card? ATMs usually dispense money in increments of $20. Make sure all your contact information is up to date. DEO will review your responses and determine your eligibility to receive, or to continue receiving, Reemployment Assistance benefits. DoNotPay can help. It is important that you request your benefits within 14 days of your scheduled date regardless of your claim status. The fastest way to receive a copy of your 1099-G Form is by selecting, To request a duplicate or amended 1099-G Form, please visit the Reemployment Assistance Help. This form is also provided to claimants to show the total amount of unemployment compensation paid to the claimant during the calendar year 2022. This option can also be updated in your Reemployment Assistance account under the "View and Maintain Account Information" section by selecting "Payment Method and Tax Withholding Options.. Accept the surcharge if you want to make the transaction. ;;3;K|E[~=bv}{*b+~]|W&,R,~7q,8[e-.x1C*n7e~ca#~V]c] v-ql.$f"Z"eY\++EGe4LVDF"A9z% )mJed>s,yVz4BL*J+>"Ox}FITh m"@[M_\(""8]$r| Way2Go Debit Card: Debit cards are mailed after the first payment is processed and may take 7-10 business days to receive by mail. Nevada Department of Employment Training and Rehabilitation (DETR) says cards were mailed throughout . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When should I expect my new Way2Go Card to be mailed to me? He also edits and writes articles for the IronSet blog where he shares his experiences. If the demand letter isn't answered, we'll help you fill out the court forms and provide copies to submit. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). Failure to participate in your scheduled appointment will result in a review of your eligibility and potentially delay or deny your benefits. Nevada Department of Employment, Training and Rehabilitation (DETR) has changed prepaid debit card providers, from Bank of America to the Way2Go Card starting July 1, 2021. As a result of the ongoing changes, a number of customers who currently receive child support payments via direct deposit may have received a new Way2Go EPC card in error. What Is Your ATM Withdrawal Limit? DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. This will not change the way you receive your child support payments. One thing that slightly irked me was the fact I had to input my whole SSN. endobj c. Here's a quick run-down of state-specific Way2Go support numbers. For Card Balance, Transaction History, and more: Use the Way2Go Card mobile app, GoProgram.com or call 1-800-961-8423, 24 hours everday! Important Reminder: Now that the CARES act has expired, states are expected to start enforcing work search requirements much more strictly again. stream No, the ATMs are not capable of accepting deposits. What is the last date to request a BofA replacement card? This information is also available online at https://bit.ly/AZUI-EPC. Reemployment Assistance is paid on a biweekly basis. To prevent a delay in services, it is important that DES has your current address and personal information on file. If you voluntarily quit your job, you must show that you quit your job for good cause. This line is not toll-free) tacomurderer 3 yr. ago. Access to account information via the web www.eppicard.com. Locate an ATM to get cash free of charge. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. Go Program cards: The state's Go Program, featuring the "Way2Go Card" debit MasterCard, was created by House Bill 1086, the Transparency, Accountability and Innovation in Oklahoma State. View or print commonly asked questions and responses. Then find the number listed in the third paragraph (otherwise, all page text is the same) to find your Way2Go support number. You can watch a video to help you navigate your inbox here. 3 0 obj Did you know that Way2Go is available in over 20 states? This must be requested within 20 days of the monetary determination date. There are multiple ways you can protect yourself from becoming a victim of Identity Theft. What should I do? Why did I get a Way2Go Card TN? A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. Tallahassee, FL 32314-5050. Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? 2 0 obj Completing this process submits your request for payment during your week(s) of unemployment, even when your claim is pending for review. The only bright side is that they report their customer service lines (all 50+ of them) are available 24/7. Transfer funds for free to your personal U.S. bank account. No. The debit card provider has certain fees associated with the card. Our Skip Waiting on Hold product works for any phone number and any company's customer service line. X5'(-yQX#A TAl#o7>0a[E$\H*#s|=HV[/ 2023 Claim Maximums: 12 weeks. If you have recently received your Venmo debit card, you must activate it before using it. For DEO to determine your eligibility, you must complete an application for Reemployment Assistance benefits. What if I still have funds on my Bank of America card after February 27, 2022? CONNECT offers access to apply, file, manage, and review your claim details. Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. #FG\@EB(&QV ;5HL(dP"Q`\Ck6LNi^@ sZ2]5tQ!OJyr"hv80#5 SjaYV["} l34LA+hq 3daJm#"3b 1 0 obj Let us know where to call, and DoNotPay will do the waiting on hold. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. Verify Adobe Acrobat Reader is installed on your computer and is up-to-date. A few days ago, on April 5th, I received a Way2Go prepaid debit card from Georgia UI in the mail. New comments cannot be posted and votes cannot be cast. In addition to multi-factor authentication, you will be required to create an account and verify their identity with ID.me. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? Want to send a letter to Way2Go? Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. What is the Way2Go Card Debit MasterCard? There are two quick steps to check for common issues: Verify the missing employment is during the base period under review. You must call our Customer Service Center at 1 (877) 777-1617 if you believe you may have an invalid or incomplete mailing address on file. You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. When will I receive my debit card? We have helped over 300,000 people with their problems. Why did I receive a Way2Go card? All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. Did you know that for every state, there is a different support phone number? This process provides the custodial parent a safe, convenient and secure way to receive child support payments. Individuals eligible to receive unemployment benefits during the three-year period will not receive a new card. <>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> For international calls: 866-569-4494. How long will I have to spend the funds on my Bank of America Visa Card? Press 3 if you have not received your card and need assistance. The Reemployment Assistance Help Center can assist you with this process. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. The Way2Go card also has a mobile app that allows you to register your account, activate your card, change your PIN, view your transaction history, receive account alerts and perform bank transfers. You may find the program in use for housing subsidies, child support, home care support, TANF, foster care benefits, firefighters, and other government financial benefit programs. endobj Tell the representative you want to request a replacement Social Security card. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. You can be able to enjoy unprecedented 24/7 customer service. You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. I tried calling customer service, was on hold for nearly 2 hours, someone finally picked up but acted like they couldnt hear me and quickly got off the phone. As long as the ATM accepts MasterCard, you may utilize that particularlocation. State of Georgia government websites and email systems use georgia.gov or ga.gov at the end of the address. The Tennessee Way2Go Card, which is a MasterCard Debit Card, is issued to custodial parents to access their child support payments. No. Its called Tennessee Way2go (never even heard of it). Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. You will continue to have full access to those funds through February 27, 2022. However, Way2Go is a flexible and widely used program. All you need to do is find the right phone number, and we'll do the rest. Tap Apps & Notifications then click View all apps . When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. If you received a 1099-G Form and did not file a claim for Reemployment Assistance, please visit the Reemployment Assistance Help Center, locate the option to Report ID THEFT / FRAUD, and an official report will be submitted to the Department. 3 What ATM is free for child support card? How much can I withdraw from ATM in a day? Do not contact the debit card directly as they will not be able to update your address. Once the UI Way2Go Debit MasterCard is received, cardholders should call UI Debit MasterCard Customer Service at 1.888.929.2460 or visit Go Program to activate the debit card account. Please visit CareerSourceFlorida.comto find location and contact information. Redirecting to /personal-finance/social-security-2023-heres-when-you-can-expect-your-april-check/. You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. If you want to self-help your way out of a Way2Go issue, this is probably your best bet. This process provides the custodial parent a safe, convenient and secure way to receive child support payments. endobj Has anyone ever dealt with a similar situation? Your benefits are calculated as followed: If you find an error or if you still have concerns regarding your missing wages, you can submit for monetary reconsideration following the instructions on your monetary determination. You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? English| Espaol | Kryol Ayisyen. The Arizona Department of Economic Security (DES) issues funds to eligible individuals via direct deposit or Electronic Payment Card (EPC). It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. <>/Metadata 344 0 R/ViewerPreferences 345 0 R>> During the initial processing of your claim, many reviews of your eligibility for benefits occur. Please respond to all requests for information to ensure timely processing. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. Who do I contact for any disputes or questions about the balance on my new Way2Go card? We use cookies. It will provide one-on-one services to help create a reemployment plan. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. If your Way2Go card has been lost, stolen or damaged, it is important to . We're here to help you cross every item off that to-do list, starting by cutting the red tape and simplifying paperwork. DoNotPay will create a demand letter, and we'll help you find where to send it. There are no mistakes with the start and end dates. P.O. When you request the week overlapping with your job, please indicate that you have worked and earned money during the week. 2 Can I transfer money from Eppicard to bank account? You are using a computer, not a mobile device such as a cell phone or tablet. Once we have the wages on record, we verify the following to determine if you are eligible for benefits: $3,400 minimum gross earnings during base period. ID.me continues to be a trusted technology partner of DEO, as well as federal government agencies and over 25 other states, in helping to keep individuals personal information safe. Check your balance online atGoProgram.comor by calling Way2Go Customer Service at 855-462-5887. Click on the name of the company and have us do the work for you. You should always check your balance before using the card. Open the " Settings " app on the device. No, the Presto! What Can I do?" So, in this incidence you need to contact the Way T. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. In the Reemployment Assistance Help Center you should select Report ID theft / fraud, and follow the prompts to complete the report. Your support payments will be automatically added to your Illinois Way2Go Card Prepaid Debit Mastercard for your immediate use. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. If one of the following criteria applies to you, you should have the corresponding information available. . If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. Facebook page for Georgia Department of Labor, Twitter page for Georgia Department of Labor, Linkedin page for Georgia Department of Labor, YouTube page for Georgia Department of Labor, UI Debit MasterCard - Comerica Card Terms of Use, UI Debit MasterCard - Comerica Card Terms of Use (ajeta de Comerica Trminos d, UI Debit MasterCard - FAQs (Preguntas frecuentes), UI Debit MasterCard - Brochure (Folleto), Equal Opportunity Employer/Program - Complaints. If you still have funds on your Bank of America Visa Card, dont worry! Please complete any requests for information as soon as possible. Please note that CONNECT may be temporarily offline throughout the night and weekends to process payments and applications. Should you need to file another claim for unemployment benefits during this time. Your Card is welcomed everywhere Mastercard is accepted. Employment information includes the following:Employer identification number(s), also known as a FEIN, if available. Why is my EPC changing from Bank of America to Comerica Bank? Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, How to Speak to Anthropologie's Customer Service Agents, Reach Emerald Card Mastercard Customer Service Instantly, UnitedHealthcare Customer Service Hacks You Didn't Know, Speak to a TXU Energy Customer Service Agent Instantly, Speak to a Live Zoom Customer Service Agent With No Wait, Connect With Together Energy's Customer Service Rep Fast, Connect With Cashplus Bank Customer Service With No Wait, What Is GetHuman? How long can I use my old Bank of America card? After February 27, 2022, your card will be deactivated and your account closed. Search for the company youd like to call. Here's the catch: It is nearly impossible to get Way2Go customer service - or even to sort out which phone number.