All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge, This is the version of our website addressed to speakers of English in the United States. Once washed ashore, it was quickly cleaned up by resort staff, however. We went this past summer and it was our familys favorite vacation ever! Wi-Fi is free and there are event spaces for wedding and meetings. Also on the downside, there's really no restaurants, bars, or shops outside of the hotel in walking distance. Instead, use these ultimate beach bag tips and head on down for some fun in the sun at any time! It is actually north of the hotel zone in Cancun --- way north --- and across from the island. In other words, we had a wide range of interests and ages to appease in order to make this vacation a success. We are using cookies to give you the best experience on our website. Please see our partners for more details. Highly recommend! We did hear it loud and clear, and saw people walking on the beach turn around and run -- looks of horror on their faces. Open daily from 10 a.m. 6 p.m. The hotel never acknowledged and even told us that it was a rumor until I said I was on the beach and witnessed it and screamed at them for being liars. Huge twist as cops 'seize phone' of woman who believes she's Madeleine McCann, Major change for Tesco shoppers from today - how to avoid paying more, Former Neighbours star dies suddenly and unexpectedly aged 58, Jesy Nelson breaks silence on Little Mix feud and says 'we haven't spoken', News Group Newspapers Limited in England No. Every chair and cabana were taken by 6am and not a soul seen in site. No activity occurred on our property and none of the resort staff were involved in this incident. Dreams Playa Mujeres Golf and Spa Resort is a popular all-inclusive resort in Playa Mujeres, Mexico. If we wanted a portable copy of the schedule, we had to walk to the front desk each morning and ask them to print us a copy. This is definitely a family-friendly resort that I highly recommend for multi-generational travel. There are 8 different guest buildings containing a total of 502 suites. They start taking reservations at 4:30, but if you get there at 4:30 you may be too late. Nightlife spots such as Coco Bongo and Senor Frog's are a 35-minute drive away, while the Cancun International Airport is a 40-minute car ride. Non-motorized water sports. May 21st for 7 nights. elish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. Unfortunately the worst happened a shoot out at the beach , no one explained anything to us and it was terrible to see and hear guests commenting on the incident. Preferred Hotels & Resorts in Playa Mujeres, Playa Mujeres Adults Only All Inclusive Hotels. Look no further for an honest Dreams Playa Mujeres review and the best tips for your visit! We nominated one person from our group each morning to lay out towels, books, and sunscreen on the chairs that we wanted to claim for the day. There are ten dining experiences available, all with a different ambiance, dress code, and cuisine. It covers all dining at the 10 eateries and all drinks, including top-shelf liquor, at the 13 bars and lounges spread around the resort. The dress code is casual elegance, so no flip flops or shorts in here. Side note: Once we contacted housekeeping to let them know what we were missing, or what hadnt been done, it would get taken care of right away. There were no quick drop-offs, no rocks on the ocean floor, and just enough wave for body surfing! Dear samkristy4,Thank you very much for taking the time on writing your review, many thanks for providing your very cordial and nice comments regarding your recent stay at Dreams Playa Mujeres Golf & Spa Resort. There's a name for all this all-inclusive awesomeness - Unlimited-Luxury. These thugs don't care about anything but thier own heads and trying to keep them attached to their bodies. One traumatised tourist, 35, of. Unwind during a romantic and child-free evening at the LEtoile restaurant. We were pleasantly surprised! Two of these vendors got in a gun fight over their turf to sell "cigars" (cocaine). Enjoy an upgraded suite, access to an exclusive lounge, special concierge service and other enhanced amenities. Serving French delicacies, the restaurant invites with haute cuisine delights and a beautiful interior decorated in white and blue. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. My next email is going to be to Unlimited Vacation Club with my attorney to try and get my money back because of the way these resorts are run. Beach and pool volleyball. Complimentary access to adult-only Secrets Playa Mujeres next-door. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I am disappointed in the service, no consistent cleaning, restocking, it seems like the resort is understaffed. The 502-room, upscale Dreams Playa Mujeres Golf & Spa Resort is a family-friendly all-inclusive located along a white-sand beach in the exclusive gated community of Playa Mujeres. Also I believe there was a shooting at Secrets a while back, maybe last year. Did you all do any excursions? Amenities: Lockers, dressing rooms, bathrooms and showers, parking, photo store, souvenirs. I do think the preferred rooms are worth it if staying in the building where the preferred lounge is Thanks for asking! They could also careless that we have been to various amstar resorts twice a year for the past four years.We go to AMStar resorts twice a year for the past 4 years and this will be our last. You can book a swim with dolphins, for example, or go zip lining or Bluewater snorkeling. William A. Boykins. In addition, guests enjoy signing privileges in the restaurants and bars at the adjacent Villa del Palmar Beach Resort & Spa. Disclaimer: This content was accurate at the time the hotel was reviewed. Prior to our arrival, we had requested that our travel partys rooms were located in close proximity to one another. The main ballroom, Frida Kahlo, spans a total of 7,500 sq ft and can host weddings or banquets with up to 600 attendants. The Preffered Club at Dreams Playa Mujeres, 24-hr Room Service* (Temporarily available with limited hours.). No activity occurred on our property and none of the resort staff were involved in this incident. Gluten-free offerings are made and prepared separately, and are never put out in the general buffet area to risk cross-contamination. Starting at 602 square feet (56 square meters), rooms are spacious and all have at least L-shaped pullout couches, desks, and queen or king-size beds. The theater performances did not begin until 9:00 PM each night despite that this is a resort that caters to families with young children. This upmarket eatery allows guests in from the age of 13 and older, but smaller kids are not permitted. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. This stay has listed several different cleanliness practices. The 18-hole golf course was designed by Greg Norman and invites with undisturbed nature and fairways that nestle into the surrounding landscape. Families with Babies and Young Children: Explorers Club for childcare during the day and a great kids pool and water park area. Theres no better place to enjoy some us time. View our online Press Pack. I would recommend that your family considers Dreams as your next family vacation destination just as I would recommend it to my own family and friends. Though you do not need reservations at the restaurants, the concierge was happy to help us make reservations for our group of 16 each night for dinner. But one Brit said: "It's quite hard to relax , you feel like you're on edge all the time. The main gate is always supervised by a security agent and resort access is actively monitored.4. If you are trying to escape for awhile, the Upper-Level pool near the Mermaid Swim-Up Bar was a more quiet and relaxing place to go. Additional planning tip: Dont forget to bring along these awesome beach cup holders to keep next to your beach chair! This gorgeous Mexican island is known for its white coral beaches, scuba diving, and sea turtle sanctuary. }, Top 5 Fun Magic Kingdom Rides for Toddlers, My Disney World Cost Calculator & Our Total (Bottom Line) Price, 9 Things You Cant Forget to Bring to Disney World, 10 Things to Know Before Your First Disney World Vacation, 7 Best Things to do on a Disney Non-Park Day, Disney Cruise vs. Disney World Vacation: 12 Ways A Disney Cruise is Better, A Complete Guide to the Lockers at Universal Orlando, a day of exciting family fun on Isla Mujeres, remote and private accommodation to experience the island of Isla Mujeres, Find the best deal, compare prices, and read what other travelers have to say at TripAdvisor, What to Pack for Mexico: Items Most Families Forget, The Ultimate Guide for Planning an All-Inclusive Family Vacation, Ocean Riviera Paradise: A Complete and Honest Review Of Our Stay, 18 Ultimate Family Beach Bag Packing Tips, 10 Simple Tips When Traveling Internationally With Kids, How to Pack Like A Pro For Your Next Family Vacation, The Ultimate Naples, Florida Vacation Itinerary, Things To Do In Rocky Mountain National Park With Kids, Top 15 Best Rides at Islands of Adventure for 2023. To see all content on The Sun, please use the Site Map. Each pool has its own swim-up bar. Read these important. I was at the beach until 5 minutes before the shooting with my young son and i heard gunfire and i got my son to my wife and ran down to the beach to help. You dont have to worry about getting to the beach at 8 AM to reserve a chair. Maybe 9 or 10 round in total. Dreams Playa Mujeres Golf & Spa Resort is 52.1 miles from Cozumel. I absolutely loved the overall atmosphere at Dreams Playa Mujeres! I am on (ta && ta.queueForLoad ? Yes, Dreams Playa Mujeres Golf & Spa Resort offers free Wi-Fi. Dear mbinx,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Building #6 is home to the Preferred Club Lounge. They are all TRUE! Email us [email protected] call 0207 782 4368. We spent 7 nights there in February 2019. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. An ice cream parlor and coffee shop that is open from sun up until sundown. Dreams Playa Mujeres Golf & Spa Resort is 16.1 miles from Cancun. And it isnt being covered in the thread as statedis an addendum to a generic thread where people started commenting, I hope this thread remains since ti actually has shooting as the title. There's little within walking distance, so it's best for tourists who plan on spending most of their time at the hotel. Is dreams playa mujeres a truly upscale resort? The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. It's amazing here. Massages and treatments include a Watsu pool for underwater massages, saunas, facial treatments, full salon service, and a fitness center. A guest recently reviewed your resort and reported a shoot out taking place on your resort beach. Then staff from ERC told us to leave the beach. Teenagers ages 13-17 can come and go as they please to the Core Zone Teens Club. Just so everyone is clear on where this happened. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. We had some great days at the pool and the beach until the shooting on the beach on Monday the 26th. In this article, well share our tell-all Dreams Playa Mujeres review! This is the version of our website addressed to speakers of English in the United States. That being said, it was terrifying. Please check our partner sites when booking to verify that details are still correct. Perfectly located in the elegant gated community of Playa Mujeres, within a world-famous golf course, sits Isla Mujeres Hotels Dreams Playa Mujeres Golf Spa Resort. This was much appreciated, however, it seemed odd that we needed to provide the reminders. The most expensive day is usually Wednesday. Prices are the average nightly price provided by our partners and may not include all taxes and fees. (Although Im sure a shooting could happen on the beach anywhere in Mexico.) I hope this thread stays up. Their canned response that they just keep repeating. "We hit the floor while bullets were flying.". To inquire about a licence to reproduce material, visit our Syndication site. Alternatively, you may use, Villa Del Palmar Cancun Luxury Beach Resort & Spa, Grand Palladium Costa Mujeres, All Inclusive Resort & Spa. The closest major airport to fly into for your visit to Dreams Playa Mujeres is in Cancun, Mexico. Likewise, it is only a 10- minute drive from Cancuns city center and the amazing activities in Cancun, to the resort itself. Each suite has either a pool, garden, or ocean view. Get Your Free Family Vacation Packing Lists Here! There are the ones who actually laze in the river, simply floating along in an inner tube. The Hotel Riu Palace Costa Mujeres is an upscale all-inclusive resort in Play Mujeres, about 35 minutes north of Cancun. We will be finding a new resort and adults only moving forward. Best Things To Do in Estes Park With Kids, The Ultimate Guide to Visiting Rocky Mountain National Park with Kids, 15 Easy Hikes in Rocky Mountain National Park, Itinerary: 6 Days in Naples/Marco Island, Itinerary: 3 Days in Glacier National Park, How to Plan the Best Kid-Friendly All-Inclusive Vacation, What to Pack for Mexico {Our Epic Mexico Packing List for 2023! ", He added: "No-one knew what was going on.". Does Dreams Playa Mujeres sound like a place that you and your family might like to visit? Joshua C, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort, responded to this review. Though it is all-inclusive and alcoholic drinks are included, I did not get the sense that people were there to get overly intoxicated. In Mexico the beaches are public, so there is not much the resort can do. Victor in the buffet was very attentive- we made it a point to eat breakfast in his section each day. For those that may not know --- this did not happen on the Island of (ta && ta.queueForLoad ? Popular attractions Norte Beach and Mujeres Beach are located nearby. more. The cheapest deals can generally be found in September and October. Although a spa, golf course, and romantic rooms draw some couples, most guests are families with kids. Although a decent pick, the beach here isn't as nice as those found farther south. Share. * Family photos with Adventure Photos- I pre-scheduled this, and our pictures are gorgeous. Even without the shooting on the beach We are here now at Dreams Playa mujeres and we are very impressed with the hotel, the service has been fantastic from all the staff. The stunning 700-room all-inclusive Riu Dunamar hotel in Playa Mujeres has five pools, five restaurants, six bars and a nightclub. Unfortunately I think these things just continue to increase. Guests may choose from ten dining experiences, featuring a buffet, a grill, a fast-casual eatery, six la carte restaurants, and a caf with an ice cream parlor. For this reason, I feel confident in sharing this review as we do have experiences off of which to compare our stay. There were no beach peddlers, and no public traffic let through to the grounds. Excellent amenities include furnished terraces -- some with sea views -- and two-person whirlpools either outdoors or inside, as well as flat-screen TVs, AC, minibars, Nespresso machines, MP3 docking stations, laptop-sized safes, and electronic tablets to order room service and make reservations. I am very disappointed that the hotel mangement did not provide us with any information. Our request was granted and the resort even surprised us in that 3 of our guest rooms had an adjoining terrace between one another. The 502 rooms are huge, contemporary, and well-outfitted with modern amenities. Playa del Norte Isla Mujeres is the closest landmark to Dreams Playa Mujeres Golf & Spa Resort. We loved the cleanliness of the property, the plentiful kids activities, gorgeous and spacious beach, and family-friendly atmosphere. Some guest suites have access to a private terrace and whirlpool or pool. I am a member of Unlimited Vacation Club and have visited many Dreams/Secrets/Now properties and I was very excited to visit Dreams Playa Mujeres with my family after visiting Secrets next door in November. The Preferred Club lounge offers continental breakfast, afternoon hors doeuvers, and complimentary computer access. Share this page. Dreams Playa Mujeres all-inclusive isnt the first kid-friendly all-inclusive resort that weve visited as a family. The Core Zone includes ping pong, air hockey, an X-box lounge, basketball court, climbing wall, and nightly activities. Singles: May feel overwhelmed by all of the families and larger groups. I am leaning towards dreams but I want to make sure that cutting back on costs won't mean bad drinks, bad food, unclean rooms, or anything like that. Or treat yourself to an upgraded suite in the Preferred Club for a higher level of luxurious comfort and exclusive privileges. As are our regular practice, weve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.We look forward to having the pleasure of having you back home in the near future.Sincerely,Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres Golf & Spa Resort. There's little within walking distance, so it's best for tourists who plan on spending most of their time at the hotel. I was hoping the shootings were a thing of the past. Not once did I see a stumbling drunk or hear inappropriate languageit was very family-friendly in that way. The shooting happened at the edge of that resort. Make it a point to get to know the Entertainment Team members. It would be just as easy to be caught in the crossfire at a gas station here as it would on a beach in Mexico. The things of lesser importance to us are exquisite cuisine, high adrenaline shore excursions, and over-the-top room amenities. I hope not. 1. Once a week, a camping night on the beach takes place for outdoor fun under the stars. It comes amid escalating drug cartel violence in the Mexican beach city popular with Brit holidaymakers. The traits that we look for in a tropical vacation destination are warm temperatures, a nice beach, and plenty of kids activities. Stay at this 4-star beach property in Costa Mujeres. Our guys are all golfers and loved this amenity and its close proximity to Dreams. more, You seem to have JavaScript disabled. We'd have been able to see it, if not for some bushes running between the properties. Unlimited Dining Unlimited Drinks 24-hr Room Service Pool & Beach Wait Service Did you witness the shooting? Our family of four (including a teenager and adult child) had a great time at Dreams in March 2018. Prices can also vary depending on which day of the week you stay. The massive 600-room property offers plenty of features, with five swimming pools, swim-up bars six restaurants, and a spa and fitness center. Discover the many activities and water sports included in your stay that will make your family getaway at Dreams Playa Mujeres extra special. Our group consisted of 8 adults and 8 children, one of whom has gluten-free dietary needs. I dont understand. All the negative reviews from as far back as a year say the same thing We booked a junior suite ocean view preferred but were interested in upgrading to a master suite What is happening with the security in Mexico? Brit holidaymakers described hearing six loud bangs before running for their lives next to the five-star luxury hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Mediocre food quality and choices. Costa Occidental de Isla Mujeres National Park, Swim up suites and lofts, Premium All inclusive adults only resort, Finest Playa Mujeres by The Excellence Collection, 102 more Dreams Playa Mujeres Golf & Spa Resort deals from $254, See most recommended stays in Isla Mujeres, Check in anytime after 3:00 PM, check out anytime before 12:00 PM.