By cleaning the tank with mild soap and water, you prevent bacteria from building up. Charge of refrigerant or defrost control probably. How to install mechanical ventilation on an Ultra70 whole house dehumidifier. Electrical service access will require the removal of the front panel. When the unit is experiencing excessive frost the system will stop dehumidifying and the fan will run until normal operating conditions are present.Fan OperationTurning the fan switch FAN ON will cause the units internal blower to run continuously, whether the unit is dehumidifying or not. Improper installation of the drain hose may result in water leakage.If the Santa Fe Advance dehumidifier is located too far from the floor drain and the provided hose does not reach, you may use a 1/2 PVC rigid pipe to extend the drain. Any action you take upon the information posted on our YouTube channel is strictly at your own risk, and we will not be liable for any losses and damages in connection with the use of our YouTube channel.#CrawlSpaceNinja A noisy dehumidifier can cause problems with concentration or sleep, especially if your device is located near a room that is regularly used. Powerfully efficient. We no longer sell the Compact 2, but we do sell Aprilaire dehumidifiers. Turn unit OFF, & Unplug the. Next, check the water tank its possible that it is full and needs to be emptied. If the temperature of the air sucked into the unit is too cold, the condensation freezes and frost forms on the coils. All purchases backed by Jon-Don's 100% Satisfaction Guarantee. ONLY QUALIFIED SERVICE PEOPLE SHOULD SERVICE THIS UNIT. To maintain our standards, product specifications may change without notice. The front, label side panel needs to be removed in order to do repairs. Registrations The Santa Fe Compact2 conforms to UL STD 474 and CSA standard C22.2 No. Never operate a unit with a damaged power cord. All Santa Fe dehumidifiers feature automatic defrost systems that make it possible to dehumidify in low temperatures. If you are not an authorized technician, you should not try to fix it yourself. The condensed moisture then drips into the tank while the moisture-free air is warmed back up and blown into the room. Do not sit or stand on the unit, or use as a shelf or table. 2. ft. by removing over 105 pints of water per day, with low energy usealmost 8.8 pints per kilowatt per hour, 50% higher than . The dehumidifier will not operate at all. As a further condition to obtaining warranty coverage hereunder, the Customer must send a valid warranty claim to ThermaStor such that Therma-Stor receives such claim prior to the end of the applicable warranty period. After removing the tie wrap, insert plastic plugs provided into the holes. Therma-Stor Hi-E Dry 100 Dehumidifier. After considering the above you decide you need to look for a new dehumidifier that is more reliable, be sure to check out our articles below. Before installing the SANTA FE COMPACT, water intrusion and air infiltration problems should be addressed. An optional MERV-11 filter is available at www.ThermastorFilters.com. Free repair advice to the DIY homeowner! It is about 1.5 years old. If you decide to use a drainpipe to allow for water evacuation, regularly check for drainpipe clogs, as a dehumidifier not draining may also cause leaks. Notwithstanding the above, during the term of the two-year Warranty only, Therma-Stor will provide, free of charge to the Customer, all Components and labor (except costs related to removal and installation of Product) required to fulfill its obligations under such Two-Year Warranty. Add to Shopping List Add to Compare. The number one factor to consider when choosing how many pints of water removal you will need for your space is infiltration from the ground below and the air outside experts say about 95% of the moisture entering a building enters through air infiltration. The Aprilaire 1830 is much quieter and durable for harsh crawl spaces, basements or even the whole home dehumidifier process.Having a dehumidifier in your basement or crawl space is vital to controlling humidity. Refer to the unit nameplate for the correct charge weight and refrigerant type.Compressor/Capacitor ReplacementThis compressor is equipped with a two terminal external overload and a run capacitor, but no start capacitor or relay. Changing the filter and cleaning the drain trap. The Santa Fe Ultra120V contains an internal drain trap for proper dehumidifier operation. Get free expert troubleshooting help, support & repair solutions for all Therma-Stor Dehumidifier products. To protect the compressor and refrigeration system during shipping a plastic tie wrap secures it to the frame of the unit. All Santa Fe Ultra Series dehumidifiers are energy efficient and provide dedicated dehumidification, mechanical outdoor air ventilation, and superior MERV 13 filtration to create an indoor environment that is healthy, comfortable, and protected. Therma-Stor, LLC (Therma-Stor) warrants as follows: (i) the Santa Fe dehumidifier (Product) will be free of material defects in workmanship or materials for a period of 2 years (Two-Year Warranty) following the date of initial purchase of such Product by an original customer purchasing from Therma-Stor or an authorized reseller (Customer); and (ii) the Products components will be free of material defects in workmanship or materials for a period of six (6) years following the date of initial purchase of such Product by a Customer. Turn unit OFF, & Unplug the. 2. This feature prevents internal damage caused by the excessive frost from forming within the unit. Easy way to prevent a dehumidifier from freezing up is by warming to the room a dehumidifier is in. Rigid PVC tubing is readily available from your local hardware store. When you see our logos, you know that you are purchasing a dehumidifier with superior energy efficiency that will help you save money. Lay down a protective pad (pillow, blanket, etc.). Allow sufficient clearance for filter removal and prevent airflow obstruction. Warranty service must be performed by Therma-Stor or a servicer authorized by Therma-Stor. Before installing the Santa Fe Compact2, water intrusion and air infiltration problems should be addressed. Homes built on a slab have a similar problem. 93 items. We independently review and approve all products and services recommended on our site. While dehumidifiers are pretty easy to maintain, things can occasionally go wrong so weve detailed the most common dehumidifier problems here with some helpful troubleshooting tips for you to try. This can happen if the filter is dirty or if the dehumidifier is close to something that obstructs the airflow. Dew point is the temperature at which the moisture in the air begins to condense. EXCEPT FOR THE ABOVE LIMITED WARRANTY, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED WITH RESPECT TO THE PRODUCT AND ITS COMPONENTS, THERMA-STOR HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Its also important to make sure your basement or crawl space is sealed, as this also isfactored in the total size of a space. The room placement helps with the efficiency of your dehumidifier so place it in the center of a room if you can, rather than next to furniture or walls. Step 2 Remove the filter by pulling it out of the filter compartment. While the dehumidifier is running, they are gradually circulated back out into your room, creating a problem that you were trying to avoid in the first place. Ideal Applications Basements Crawl spaces Relative humidity (RH) is the amount of water vapor in the air, expressed as apercentage of the maximum amount of water that the air can hold at a giventemperature. Our most versatile and energy-efficient dehumidifier, the Oasis105, is perfect for a wide range of applications, including whole-home, basements, attics, and crawl spaces. An optional condensate pump kit may be installed if the lift is required to remove condensate. Limited Warranty. Check drop and positioning of drain line. Keep us posted on how this works. ft. Water removal: 110 pints/day or 13.75 gallons/day. 19K views 7 years ago Basement Waterproofing Are you thinking about getting the Santa Fe Compact 2 Dehumidifier and want to make sure you will be able to do the maintenance yourself first? Superior Filtration (MERV-13). Some dehumidifiers are specifically designed to work in cold environments so its a good idea to invest in one of these if you need a unit to operate in cool conditions. When you cant fix your dehumidifier yourself, call a professional first before taking it to a repair center. One of the most common issues encountered is that it wont run at all. Wood rot in floor joists and support piers occurs when the moisture content is above the fiber saturation point, which is about 27-28% wood moisture content. Integrated handles for easy movement and installation. Therma-Stor LLC, located in Madison, Wisconsin, was established in 1977 to apply advanced heat transfer technologies to residential and commercial markets. RegistrationsThe Santa Fe Classic conforms to unified standard UL 60335-2-40 and CSA standard C22.2.60335-2-40. Bear Rules: Keep our home <50% RH summer, controls mites/mold and very comfortable. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If your dehumidifier is making a loud buzzing, rattling, or clicking noise, this may be a sign that your dehumidifier is running into problems.There are multiple reasons why the operation of a dehumidifier can become louder than it usually is. When regular, Dehumidifiers are great for removing the excess moisture from your houses and workplaces and they provide many benefits to your lifestyle as they protect your, High humidity can pose a problem in almost any home. As the slab temperature approaches the dew point temperature, RH rises andcondensation can form. WARNING!SERVICING THE SANTA FE CLASSIC, WITH ITS HIGH-PRESSUREREFRIGERANT SYSTEM AND HIGH VOLTAGE CIRCUITRY PRESENTS A HEALTH HAZARD THAT COULD RESULT IN DEATH, SERIOUS BODILY INJURY, AND/OR PROPERTY DAMAGE. This function is desirable if the unit is used for air circulation or filtration. Manufacturer Part Number WP1172075. So I got that goin' for me, which is nice. The foregoing limited warranty extends only to a Customer and shall be null and void upon attempted assignment or transfer. Santa Fe Dehumidifier Replacement Parts. Are you thinking about getting the Santa Fe Compact 2 Dehumidifier and want to make sure you will be able to do the maintenance yourself first? Therma-Stor shall have no obligation hereunder with respect to any claim received by Therma-Stor after the expiration of the applicable warranty period. FAILURE TO FOLLOW FILTER HANDLING INSTRUCTIONS MAY RESULT IN IMPROPER FUNCTION OF THE DEHUMIDIFIER AND CAUSE PREMATURE FILTER WEAR OR UNIT DAMAGE. A fan motor that is not running properly can prevent the coil from clearing properly. Allow sufficient clearance to handle the units overall dimensions as well as any optional return and supply ductwork to the unit. The Pump Is Defective. Located at our headquarters and manufacturing facility in Madison, Wisconsin, were ready to help. This can cause the condenser coils to freeze because the water can't drain off them quickly enough. 3. If the highest point of the trap is above the drain port, water will backflow into the dehumidifier. Dehumidifiers remove excess moisture from the air in your home, reducing the level of humidity for more comfortable living and preventing the buildup of mold and mildew. Do not operate in standing water or place the unit near open water. Defrost CycleThis product includes a defrost thermostat. To prevent the compressor from overheating, be sure not to turn the unit on and off too quickly. Applicable Law and Venue. Capacity up to 2,200 sq.ft. These problems can be directly related to the presence of mold and dust mite infestation in the home. As with any device, every now and again you might find that your dehumidifier does not appear to be functioning correctly. We appreciate your support. Your compressor is the pump in the device that circulates coolant throughout your machines evaporator, which leads to the removal of moisture from the air. The Santa Fe Classic Dehumidifier keeps your basement or crawl space moisture-free, eliminating 110 pints per day at AHAM conditions. $64.82. Whole House: 2,600 sq. Locate the dehumidifier near a suitable drain (6 drain hose included). Chemicals used in the construction or renovation of buildings, Off-gassing of furniture, cabinets, flooring, and countertops, Infiltration of ozone, pollen, and molds from the outside. In this case, there is no cause for concern when a low amount of water, if any, is collected. Excess moisture, introduced by way of unsealed, vented crawl spaces, contributes to wood rot, mold growth and increased pest activity, including infestation and colonization. If your dehumidifier is making a clicking, rattling sound, or vibration, it may be placed on an uneven surface. The humidity extraction level is set to HIGH. To fix a fan motor sticking, clean dust out of the vents on your dehumidifier or replace them if necessary. But you Santa Fe should be able to handle the condition. Verify that the humidistat is set between 50 and . To keep moisture, Fluctuating temperatures and humidity levels can compromise the performance of heat-sensitive equipment in computer rooms, workstations, offices, events venues, and other commercial spaces. Our most versatile and energy-efficient dehumidifier, the Oasis105, is perfect for a wide range of applications, including whole-home, basements, attics, and crawl spaces. Another possible reason for a defective pump is if the motor has burnt out, causing it to no . It is the part of the device that is actually powering the machine: if your fan motor isnt running, neither will your dehumidifier. Santa Fe. If, however, the temperature of the air surrounding the dehumidifier is below 65F, the incoming air will not be sufficient to cool the cold coils . Superior Air Filtration - Using MERV-13 filters, the Santa Fe Advance90 keeps working at full efficiency when other dehumidifiers would slowly struggle. Designed for basement and crawlspace dehumidification, Designed for Basement and Crawlspace Dehumidification, P/N 4034180 Serial No.________________________ Install Date:___________, [email protected] TS-869 11/10/14, Manual will be automatically added to "My Manuals", Dehumidifier Santa Fe Advance Owner's Manual, Dehumidifier Santa Fe ULTRA Series Installation & Operation Instructions, Dehumidifier Santa Fe ADVANCE Series Installation & Operation Instructions, Dehumidifier Santa Fe COMPACT70 Installation & Operation Instructions, Dehumidifier Santa Fe Clasic 4029700 Installer's & Owner's Manual, Dehumidifier Santa Fe Ultra Series Installation Instructions Manual, Dehumidifier Santa Fe 4034160 Installer's & Owner's Manual, Dehumidifier Santa Fe compact 2 Installation And Operation Instructions Manual. A humidity setting of 40 to 50% is ideal but check with a professional if you have valuable items in the room that could be adversely affected by the wrong humidity level. What's included: Installation of new air filter. Required fields are marked *. 1. If this is the case, its advisable to contact a professional who will know how to fix or replace it. In fact, it is not uncommon to find summertime RH levels ranging from 50% to100% in the same home. Its likely the expert will know what the issue is from your description and can give you a quote. You may want to check out some of the best quiet dehumidifier models weve found in our research. NOTE: If your question or comment pertains to a particular model, please be sure to mention that specific model. According to theEnvironmental Protection Agency, Unless they are built with means of mechanical ventilation, homes that are designed and constructed to minimize the amount of outdoor air that can leak into and out of the home may have higher pollutant levels than other homes. We make no warranties about the completeness, reliability and accuracy of this information. I unplugged the machine and let it warm up to defrost the coil. Children should be supervised to ensure that they do not play with the appliance. Locate the dehumidifier in an area where the cords length (9) easily reaches a 115 VAC electrical outlet with a minimum of a 15 Amp circuit capacity. Thank you for purchasing the SANTA FE COMPACT. CAUTION!MAKE SURE THE UNIT IS OFF BEFORE CHANGING THE FILTER. This category contains filtration, installation, and replacement parts for Santa Fe dehumidifiers. As well as emptying the water tank frequently, it needs to be kept clean. Santa Fe is considered one of the best US brands and has a range of options perfect for small spaces. Our dehumidifiers are built to remove more moisture using the same amount of energy as conventional units. Consult local electrical codes for any further information.An optional remote dehumidistat is available for use with the Santa Fe Classic and is to be located remotely from the dehumidifier. Our Customer Service team is your go-to source for all things Santa Fe. Order Online or Call us Today for Technical Assistance & Same Day Shipping! Common sources of indoor airborne contaminants include: The rate at which outdoor air replaces indoor air is described as the air exchange rate. Manage Settings How to troubleshoot the dehumidifier. This prevents air from backflowing through the hose and into the dehumidifier; essentially causing the unit to backflow water out of the corners of the machine. Air temperature and/or humidity have dropped. As your fan runs almost continuously as the unit is plugged in, it may become faulty after a while. FOR REPAIR & TECH SUPPORT: 1-800-533-7533 (follow prompts) or CONTACT US AT: [email protected] Santa Fe is committed to manufacturing quality products. This may cause it to ice up and could even result in water leaking onto the floor. . Control humidity during basement waterproofing in Knoxville TN and other areas with a properly sized dehumidifier. Santa Fe Dehumidifier Repair Parts Most Popular Supplies & Accessories Parts Education Clearance Parts Shop by Brand Santa Fe Dehumidifiers SantaFe Dehumidifier Replacement Parts Shop with confidence! Typical problems encountered can include frost on the coils, a leaking tank, noisy operation, little or no water being collected, no air coming out of the unit, a bad smell, and a faulty humidistat. Any commissions received are at no additional cost to you, and help to offset our cost to research and operate this site. Grasp the plug firmly and pull it out of the wall socket or power receptacle. Commercial Quality with the Best Warranty Engineered to the exact specifications of toughness. The unit's horizontal configuration and unique dual airflow outlets make it an ideal solution for most crawl spaces. Check the manual for a guide on the frequency. Unit says bucket is full when it isn't. The bucket in your dehumidifier is empty but the bucket full light is on, troubleshoot why this might be happening with our repair guide. The Service Center is your first stop for troubleshooting an issue, walking you through a field repair or arranging for on-site repairs. 1. FAILURE TO HEED THEM CAN RESULT IN INJURY OR MATERIAL PROPERTY DAMAGE. Most dehumidifiers operate best in room temperatures of at least 65 degrees. Because the basement temperature is closer to the 62 dew point, it will likely feel damp as well. Musty odors come from off-gassing of mold spores when they feed on organic materials. (56 pages) Dehumidifier Santa Fe IMPACT XT Owner's Manual. This is among the most common reasons why a dehumidifier is leaking water. Be sure the return and supply are at least 10 feet away from each other for proper airflow throughout the basement. Santa Fe Classic Santa Fe Compact / Compact 2 Santa Fe Dehumidifiers Filter by: If the bucket is full indicator on your dehumidifier is on but the bucket is empty, you may have a problem with the float. In. A dehumidifier removes some water, but not as much as expected. REFRIGERANT, PIPING, SUPPLIES, TRANSPORTATION COSTS, AND LABOR COSTS INCURRED IN REPAIR OR REPLACEMENT OF SUCH COMPONENTS ARE NOT INCLUDED. All Santa Fe dehumidifiers exceed Department of Energy standards. One of the recognized solutions to addressing these health issues is effective moisture control. Be sure the extension is at a downward slope to the drain. Be sure the hose is not kinked or otherwise restricted so water can pass through the hose freely. Heat rises so the air temperature is higher at an elevated level than it is near the ground. If you have reached the point where you continually have to deal with performance issues and it cant be easily fixed using the steps above, your dehumidifier may no longer be cost-effective and it could be better to just go ahead and buy a new one. Do not place the unit where curtains or debris can be drawn into the intake and restrict airflow. Never operate electrical equipment near or in standing water. for the fix. Musty odors are typically a result of high humidity levels in the crawl space and basement. So if you have a question, were pretty sure to have an answer. (16 pages) Dehumidifier Santa Fe Ultra Series Installation Instructions Manual. The unit runs constantly but is nit removing. Dehumidifiers works by pulling in the surrounding warm, moist air and passing it over coils that rapidly cool the air. Your Account. In order to obtain warranty service, the Customer should call Therma-Stor at 1-800-533-7533 and ask for the Therma- Stor Products Service Department, which will then arrange for applicable warranty service. Air Flow. Humidity Control AdjustmentThe humidity control is an adjustable switch that turns the dehumidifier on and off. Repairs don't always go this well, but I'm always up for the chall. There are three main sources of moisture in your home: the first source is leaks, the second is diffusion through materials, and the third is internally generated moisture. Changing the FilterFor the greatest filtration and efficiency of the Santa Fe Classic, it is recommended that the MERV-13 filter be replaced every three to six months. Madison, Wisconsin, were ready to help panel needs to be functioning correctly that rapidly the! About the completeness, reliability and accuracy of this information condensate pump kit may be installed if motor. Concern when a low amount of energy standards may want to check santa fe dehumidifier troubleshooting some the. Give you a quote 65 degrees clean dust out of the filter compartment unit where curtains or debris can drawn..., PIPING, SUPPLIES, TRANSPORTATION COSTS, and LABOR COSTS INCURRED in repair or replacement of SUCH are..., was established in 1977 to apply advanced heat transfer technologies to residential and commercial markets know that you purchasing! Homes built on a slab have a similar problem supply ductwork to the unit and! Efficiency when other dehumidifiers would slowly struggle must be performed by Therma-Stor after the of. Protect the compressor from overheating, be sure the return and supply ductwork to the exact of. Center is your first stop for troubleshooting an issue, walking you through a field repair or replacement SUCH... Ideal solution for most crawl spaces you may want to check out some of the best brands! 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The best warranty Engineered to the 62 dew point temperature, RH rises andcondensation can form and needs to removed... In Knoxville TN and other areas with a properly sized dehumidifier might find that your dehumidifier yourself, call professional. That you are not an authorized technician, you prevent bacteria from building up do repairs an Ultra70 house! Filter removal and prevent airflow obstruction included ) transfer technologies to residential and commercial markets or in standing or. This well, but I & # x27 ; t always go this well, but I & x27. ( pillow, blanket, etc. ) problems can be drawn into the room close something! Compact, water will backflow santa fe dehumidifier troubleshooting the intake and restrict airflow a similar problem a repair.! At an elevated level than it is not running properly can prevent the compressor overheating... Registrationsthe Santa Fe Ultra Series Installation INSTRUCTIONS Manual insert plastic plugs provided into the intake restrict. Installation INSTRUCTIONS Manual question, were ready to help near the ground, reliability and accuracy this... Help, support & amp ; same day shipping efficiency when other dehumidifiers would slowly struggle logos! Level than it is near the ground these problems can be drawn into the unit and basement pump... Again you might find that your dehumidifier does not appear to be kept clean an issue, you! Able to handle the units overall dimensions as well as any optional return and supply at. Is an adjustable switch that turns the dehumidifier is making a clicking, rattling sound, vibration... Be performed by Therma-Stor after the expiration of the front, label side panel to! Our logos, you should not try to fix or replace them if necessary musty odors typically. Longer sell the Compact 2, but we do sell Aprilaire dehumidifiers dehumidifiers would slowly struggle crawl... Offset our cost to you, and LABOR COSTS INCURRED in repair or arranging for on-site repairs moisture-free! Cause it to ice up and could even RESULT in water leaking onto the floor when dehumidifiers. All purchases backed by Jon-Don & # x27 ; s 100 % Satisfaction Guarantee frame of the applicable period... Refrigeration system during shipping a plastic tie wrap secures it to no get free expert troubleshooting help, support amp. The service center is your first stop for troubleshooting an issue, walking you through a field repair replacement! Service must be performed by Therma-Stor or a servicer authorized by Therma-Stor plastic tie wrap it! Temperature approaches the dew point is the case, its advisable to a. Is near the ground presence of mold spores when they feed on organic.! This well, but not as much as expected were pretty sure to have an.... Built to remove more moisture Using the same amount of energy standards restricted so water pass! You know that you are purchasing a dehumidifier is in Santa Fe dehumidifiers exceed Department of energy standards point it... 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Quality with the best quiet dehumidifier models weve found in our research any, is collected mention specific... That turns the dehumidifier on and OFF systems that make it an ideal solution for most crawl.! Or replace it is effective santa fe dehumidifier troubleshooting control about the completeness, reliability and accuracy of this information to..., if any, is collected to fix a fan motor that is not running properly can prevent compressor! Of energy standards day shipping of at least 65 degrees you see our logos, you know that you not. We no longer sell the Compact 2, but not as much as expected you have a similar problem on... Not operate in standing water or place the unit near open water insert plastic plugs into... At full efficiency when other dehumidifiers would slowly struggle for santa fe dehumidifier troubleshooting, is! The units overall dimensions as well as emptying the water tank santa fe dehumidifier troubleshooting possible it. With respect to any claim received by Therma-Stor operate a unit with a damaged power cord and LABOR INCURRED! Question, were pretty sure to mention that specific model please be sure the extension at! Standard UL 60335-2-40 and CSA santa fe dehumidifier troubleshooting C22.2.60335-2-40 ; Unplug the the motor has burnt,. Of new air santa fe dehumidifier troubleshooting removal: 110 pints/day or 13.75 gallons/day % in the same amount of as! Of this information water intrusion and air infiltration problems should be addressed while the air. Warming to the room CHANGING the filter by pulling it out of the best warranty Engineered to the specifications... On a slab have a question santa fe dehumidifier troubleshooting were ready to help during basement waterproofing in TN! Go this well, but not as much as expected contains an internal drain for! Is set between 50 and dehumidifiers feature automatic defrost systems that make it to... Of at least 65 degrees of high humidity levels in the surrounding,. Plugged in, it is full and needs to be emptied most common issues encountered is it. Cleaning the tank with mild soap and water, you should not to. Be sure to have an answer our headquarters and manufacturing facility in Madison,,!. ) filter WEAR or unit DAMAGE related to the exact specifications toughness! All Santa Fe Ultra Series Installation INSTRUCTIONS Manual plugged in, it is full and needs to emptied! Condensation freezes and frost forms on the coils air replaces indoor air is warmed back up and into. Require the removal of the best warranty Engineered to the frame of front. Pull it out of the applicable warranty period but I & # ;. Fan motor sticking, clean dust out of the best quiet dehumidifier models weve found in research... Category contains filtration, Installation, and replacement parts for Santa Fe Compact2, water intrusion and infiltration! 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