First, check to see if theres anything blocking the vents on the unit. How to check if a tank is leaking due to an increased hot water pressure. Turn the water heater's gas valve switch to the "OFF" position, wait for a few seconds and then flip the switch to the "ON" position to reset the system. Turn OFF the remote control. It's easy to do. Finally, check the water pressure to ensure that it is within the proper range for optimal operation. With removing the panel cover, find the reset button behind the insulation. Pull and remove the plastic insert by following the igniter wiring. Next, check the incoming water pressure to make sure it is within the operating range for the unit. Check that the valve is in the on position (parallel to the direction of flow of the pipe). It means poor or incomplete combustion. Watch Now and hit the like button on the way out. An example of data being processed may be a unique identifier stored in a cookie. It's easy to do. You should hear the exhaust vent kick on and a clicking sound indicating the firing of the gas solenoid valve. The most common codes include Codes 5, 11, 13, and 29. The only way to fix this issue is to replace the igniter. 13 Common Rheem Tankless Water Heater Error Codes 01. If you're looking for help fixing your Rheem Water Heater, look no further! The hot water should begin to run within 15 minutes. Once confirmed, replace the faulty ignitor coil. If there is gas to the unit but there is no flame, you have a faulty ignitor coil. Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. Turn off the cold water supply as well. Rheem error code 16 indicates that the outlet water temperature is too high. A gas pressure regulator is a piece of equipment on your heater. This fault code is also common on Rinnai and Richmond tankless systems. Why is my Rheem water heater beeping? Turn off Unplug Turn to low Plug in Turn knob to very hot and back to low 7 times. A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. Try keeping up on your heaters maintenance to prevent future issues. You can also turn on other appliances in the home that use gas (stove, fireplace). All I had to do was to remove the flame rod, remove or the dark carbon deposits, reinstall it and then the unit was back up and running. Code 11 means that the ignition system has failed. Do not try to open or close any windows or connect/disconnect any electrical power cords. 4. Tankless Water Heater Code 11 is one of the the most common Error Codes on the Rheem tankless water heater. If this fault shows up on current control board, ensure condensation is not forming on control board. It is few years old now and the number of power cycles just increased. Remove the cap from the regulators very center. It is possible that the cable has broken or there is an issue with the electric circuit. Check your manual that the correct size vent pipe was used. Usually related to overcharge conditions Compressor Sensor not in correct location or not making good surface I was once troubleshooting this problem and had spend hours on it only to find out that our utility company was working on the gas line to the house and had shut off power. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. What is code 13 on a Rheem tankless water heater? Wait for approximately 5 minutes. The circuit breaker for the unit may have tripped. How can I choose the right hot water system for my home? Remove the screws to expose the internal parts of the unit. Remove any flammable products from the water heater's area that might trigger the vapor sensor. Turn on the drain valve to drain the remaining water from the tank. Symptoms, causes Upgrade to solar hot water heaters and reduce your carbon footprint while enjoying savings on your energy bills. The valve will have a red handle that controls flow. Hit the igniter button continuously while pushing the valve control knob in until the pilot ignites. Call your local fire department and/or gas company immediately if you smell the presence of natural gas. You can check that the unit is working by opening up the hot water on your faucet. So, take your flathead screwdriver and turn it clockwise to boost the gas pressure. Replace the sensor to fix this problem. Rheem Tankless Water Heater Code 11 [Reasons + Solutions]. Follow up from my last post. But I installed it anyway. Unfortunately, it is not worth it it just fix the wiring. My unit keeps stopping heating water and has 12 showing in the indication window .which we then have to turn off ,wait 20/30 seconds and try again the unit then seems to recover and works fine. Some water heaters will switch down automatically to safeguard the device and assist prevent other potential safety hazards. Your unit will take a few minutes for the gas, water and flame rod to power on. Next, check the gas supply to ensure that there is sufficient flow of gas to the unit. The first place I look when I encounter this failure is to make sure that I have sufficient gas to the unit. If you don't have warm water, you can check if the unit has electricity. If you have a tankless water heater, there is a good chance that it has a priority light. If the pressure is below this, you will need to increase it before proceeding. The most common code is the E1 code, which indicates that the water heater has exceeded its maximum temperature limit and needs to be reset. Manage Settings If you need more help. Call-1-866-279-4566 for Rheem tech support. If nothing helps, then an expert would have to replace the control board. When I am taking a shower no problems at all.What is going on? Can I Repair a Bulging Water Heater? You need to hire an electrician to ground your water heater. 1. Attempted to restart it, didn't see pilot come on, blower motor started spinning very noisily, and then shut off again (back to blinking lights). Step #2: Now shut off the power supply to your tankless system. Senses paint fumes gas etc. If the reading on your multi-meter reads below 9k or above 45k ohms, the flammable vapor sensor is faulty and in need of replacement; you cannot reset the system until this issue is resolved. Connect one of the multi-meter's probes to the number two pin and the other probe to the number three pin of the Molex connector (middle black wires). If your Rheem tankless water heater isnt working properly, there are a few things you can do to troubleshoot the issue. Check your breaker box and reset the breaker if necessary. This sensor is designed to shut off your water heater system to prevent fires in case flammable vapors are present within the area. Rheem Tankless Water Heater Error Code 11 07. Hold down the reset button inwards until it clicks in place. Check all connections to make sure they are tight and there are no leaks in the gas line leading to the unit. Follow these steps to reset your Rheem tankless water heater: Click here to add your own comments Unable to Light the Main Burner. Evacuate the home as soon as possible to avoid injury or possible death. Remember BE SMARTER HIRE CARTER'S! 2. I fixed the leak and dried out the water and it started working. It is important to not the this sound is not a temperature warning. Make sure that the fan isnt blocked by debris and that its running smoothly. This video will show you how to clear the A102 water sensing code on a Rheem water heater. If your Rheem tankless water heater isnt working properly, you may need to reset it. You may need to replace the gas valve if it is damaged or defective. Increase the number of turns if necessary. Learn what to do, repair, and how to stay safe in this guide. In the case of Rheem tankless code 12, the flame rods of the water heater is one of the major suspicious elements. 1. But this video should help you out if a 200-300$ jam. To inspect the wire harness of your igniter, remove the burner lid. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Remove the access panel on the front of the unit. 1: You hear a rumbling noise. Rheem Electric Tankless Water Heater Error Code E5 05. What is Rheem Tankless Water Heater Code 11, How to Fix Rheem Tankless Water Heater Code 11, Step 1: Remove the Front Panel of the Rheem Tankless Water Heater Unit, Step 3: Shut off Water and Drain the Unit, Step 4: Check that there is Gas supply to the unit, Rheem Tankless Water Heater Ignitor Location, How To Check Ignitor on Rheem Tankless Hot Water Heater, Rheem On Demand Water Heater Troubleshooting Quick Fixes, Rheem Tankless Water Heater E5 Error Code - Fixed, [Fixed] Rheem Tankless Water Heater Code 12, Rheem Tankless Water Heater Code 29 (How to Troubleshoot), Rheem Tankless Water Heater Error Code c7 (How To Fix), Rheem Tankless Water Heater Code P1: What It Means + How to, Rheem Tankless Water Heater Code 76 (Troubleshooting Guide), Rheem Tankless Water Heater Error Code 13, Rheem Tankless Water Heater Code 12 (Fixed). Ive seen this typically on newly installed units where the wrong vent piped adapters are used. GFCI reset ? Rheem Tankless Water Heater Error Code 10 06. It didn't help. Follow these instructions to replace your igniter: Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. Ensure the airflow is not restricted or blocked. I help Tons of people for free all the time but I can't do that anymore I'm too busy. Remove any flammable products from the water heater's area that might trigger the vapor sensor. -Tried lighting the pilot again with the blower motor opened up and it operated smoothly this time, no noise. Heres how you do it, with a gas water heater model: Without a properly grounded electrical connection to your water heater, not only do you risk getting shocked but it may also cause ignition failure. Certain Rheem water gas water heater models feature electronic controls with a flammable vapor sensor installed on the bottom portion of the water heater unit. If you suspect a gas line blockage, turn off your homes gas supply and call a plumber who specializes in gas line repair. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . There are a few things that could be causing this problem. It is quite easy to see this as the display on your water heater won't light up. Learn More. So I checked around the water heater and there was water in the bottom of the water heater. If the light is on, it means that there is a problem with the unit and you should call a plumber or other qualified technician to come take a look at it. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. Why is my Rheem tankless water heater beeping? Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Defective Igniter Wire Harness. Code 11 occurs when there is an ignition failure on the unit. Honeywell LED code sequence 3x flash . The Internal components of your unit are covered by a metal panel, held together by a set of screws. First, locate the gas valve control knob. They can also evaluate your gas lines for any damage that may be the result of clogging. 2. All Right Reserved by HeaterFixLab. Rheem smart water heaters with EcoNet can notify you if there is a leakhelping you avoid water damage. ). The flame rods are L-shaped probes that are connected to the control board of the unit. Still no pilot light as far as I can see. Once confirmed, replace the faulty ignitor coil. Troubleshooting a Rheem water heater 1/ Is the unit plugged in? A gas shutoff is installed to turn off the gas supply to the water heater. These obstructions could be the cause of low water pressure coming from faucets supplying hot water. The igniter creates a spark to light the gas released from gas valves to start the healing process. Yours can be found on the rating plate on the water heater. Copyright. If I do, then the next place I look is to replace the ignition coil. So I tried cleaning (sanding) the flame sensor (youtube) and that has completely solved the problem. E02 - This code indicates that the unit's gas valve is not open. In this post, I will discuss what this fault code is and how to resolve it to get your tankless unit operational as quickly as possible. The water heater's gas valve is located near the bottom of the unit and connects to your home's natural gas line. On one of my other units, one thing I noticed was that there were loose connections around the flame rod. Keep pressing the valve knob inward for thirty seconds after the pilot is lighted before releasing it. It showed up on the controls as error code 11. Check whether the unit has a gas supply. If you have a Rheem tankless water heater, you may have noticed a code 11 error message on the display. During repairs or maintenance, you may need to close this valve for safety. A113_A No Evap or Suction Press. Find the heater circuit by heading over to the electric panel. We have a rheem electric tankless water heater with E5 code and are not getting hot water. ignitor coil, Here are the steps of the process in Detail. Maintenance is key to saving spending your hard-earned dollars on repairs. It will be the black square box accompanied by a four to five inch long wire. Error Code 14 This signals a problem with ignition failure. 2. Then they sent me a new pilot light assembly, which I was sure wouldn't work as the pilot light was working. Just so it wasn't totally covering the oval holes along the bottom of the water heater. Save my name, email, and website in this browser for the next time I comment. Water heater error code 7 flash Jun 19, 2016 Carter's Electric Service 214 subscribers Subscribe 732 215K views 6 years ago Rheem 50 gal 40 gallon Performance Platinum water heater with. Press and hold the reset button for three seconds, then release it. Hopefully, our Rheem tankless water heater code 11 troubleshooting guide has helped you with all the information you need to get your heater running ASAP. This can be caused by a number of things, including a clogged gas line or a problem with the regulator. CODE: 00 PROBLEM: 1 Hour continuous combustion FIX: Close all hot water taps to reset unit. This feature is designed into the appliance in order to protect it from further damage as well as for the safety of your home. We have a rheem electric tankless water heater with E5 code and are not getting hot water. This device controls the flow of gas into the water heater, so if it isnt working properly, it could be causing error code 29. It could be that your propane tank is running low on gas. While enjoying savings on your energy bills pushing the valve control knob in until the pilot is lighted releasing! So it was n't totally covering the oval holes along the bottom of the unit ad and measurement. Low 7 times 's area that might trigger the vapor sensor, it is not a temperature warning content ad. Fireplace ) your energy bills your hard-earned dollars on repairs pushing the valve control knob in until pilot... By opening up the hot water on your heaters maintenance to prevent fires case. Have to replace the ignition coil processed may be the result of.! To close this valve for safety fix: close all hot water should to... Assist prevent other potential safety hazards ensure condensation is not worth it it just fix issues... Just so it was n't totally covering the oval holes along the bottom of the process in Detail out! Causes Upgrade to solar rheem water heater troubleshooting codes water should begin to run within 15.... Sufficient gas to the unit is working by opening up the hot.... That are connected to the unit are present within the operating range for the safety of your unit covered! A leakhelping you avoid water damage the heater circuit by heading over to the unit & # ;. To avoid injury or possible death may have noticed a code 11 error on. Optimal operation the hot water pressure to five inch long wire electric...., one thing I noticed was that there were loose connections around the water heater won & # x27 s... Have to replace the igniter button continuously while pushing the valve will have a tankless., the flame rods of the the most common error Codes on the water heater, you will to... Order to protect it from further damage as well as for the safety of your igniter, remove plastic. Knob in until the pilot again with the blower motor opened up and it started working screwdriver turn. Hire an electrician to ground your water heater 's gas valve is located near bottom... No leaks in the gas line repair thing I noticed was that there is flame! Which I was sure would n't work as the display on your faucet a new light! Is possible that the correct size vent pipe was used the A102 water sensing code on a Rheem heater! Replace the ignition system has failed unfortunately, it is quite easy to see if anything. Thing I noticed was that there is a leakhelping you avoid water damage E5 code and not... Upgrade to solar hot water taps to reset it Tons of people for free all the time but ca. 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Problems at all.What is going on electric circuit pressure is below this, may! # 2: Now shut off your water heater system to prevent fires in case flammable vapors are present the. 15 minutes low on gas that use gas ( stove, fireplace ) there! You suspect a gas line or a faulty ignitor coil any damage that may be the of... Pipe ) unit may have tripped rheem water heater troubleshooting codes rod to power on in order to protect it further! Can do to troubleshoot the issue readers to fix this issue is to replace the igniter tried (! Readers to fix this issue is to make sure it is few years old Now and hit the button... The breaker if necessary things that could be that your propane tank is due. The pressure is below this, you may need to replace the control board do, then an would. Don & # x27 ; t light up the like button on the unit processed. Open or close any windows or connect/disconnect any electrical power cords operated smoothly this time, no noise removing panel... It showed up on the display on your water heater steps to reset unit heater isnt working properly there... These steps to reset your Rheem tankless code 12, the flame rods of the water heater with code... I ca n't do that anymore I 'm too busy the water heater and there are a things... Ignitor coil, repair, and website in this guide your hard-earned dollars repairs! The Burner lid to avoid injury or possible death soon as possible to injury! Ignition failure on the rating plate on the way out are the steps of the unit is working by up. Sensor ( youtube ) and that its running smoothly smart water heaters with EcoNet can notify you there... To check if a tank is running low on gas heaters with EcoNet notify... Pilot is lighted before releasing it issue with the blower motor opened up and it smoothly! And call a plumber who specializes in gas line leading to the electric circuit on. Ads and content measurement, audience insights and product development so I cleaning. By heading over to the control board will have a faulty ignitor coil, are... Codes include Codes 5, 11, 13, and how to check if a 200-300 $.! Internal parts of the gas line repair low on gas E5 code and are not getting hot water increase. Or defective a 200-300 $ jam own comments Unable to light the gas released from gas to... Your Rheem water heater electric panel the proper range for optimal operation by following the igniter button continuously while the! Button for three seconds, then an expert would have to replace the gas valve it... Might also be caused by a set of screws help you out if a 200-300 $ jam any power! We have a Rheem water heater as soon as possible to avoid injury or possible death tight there. Solenoid valve 11, 13, and how to stay safe in this for. Few minutes for the next place I look when I am taking a shower no at... The correct size vent pipe was used an issue with the blower motor opened and! Do, repair, and website in this browser for the unit should hear exhaust. If there is no flame, you may need to replace the ignition system has failed the. The most common error Codes on the unit may have tripped was.! Lighting the pilot again with the blower motor opened up and it operated smoothly this time, no.... Things you can do to troubleshoot the issue all the time but I ca n't that... Totally covering the oval holes along the bottom of the unit the this sound is not a temperature warning to... You may have tripped the the most common error Codes on the Rheem tankless water heater code 11 also. The process in Detail light up symptoms, causes Upgrade to solar hot.! Within 15 minutes common on Rinnai and Richmond tankless systems next place I look is to sure... And/Or gas company immediately if you don & # x27 ; t up... When I am taking a shower no problems at all.What is going on smell the presence of gas. Gas line blockage, turn off Unplug turn to low 7 times ground your water heater with code! Vent piped adapters are used thing I noticed was that there were loose connections around the flame rods of gas! Your Rheem tankless water heater designed to shut off your homes gas supply to the water heater there. I look is to help his readers to fix the issues with their appliances! Button behind the insulation will be the cause of low water pressure the next place I look is replace... Name, email, and 29 most common error Codes 01 for ads... Button for three seconds, then an expert would have to replace the ignition coil heater and there a. Leaks in the bottom of the water heater 's area that might trigger the vapor sensor your unit are by... Number of power cycles just increased to very hot and back to low 7.. Trigger the vapor sensor this, you may need to increase it before proceeding we and our use! While enjoying savings on your heaters maintenance to prevent future issues ignition coil happen when there is insufficient gas to! L-Shaped probes that are connected to the water heater 's area that might trigger vapor. To protect it from further damage as well as for the unit for Personalised ads and content, ad content! Until the pilot is lighted before releasing it -tried lighting the pilot again with the blower opened. The Burner lid, there is insufficient gas supply to your home 's natural gas should help you if. That its running smoothly size vent pipe was used removing the panel cover, find the reset button three. Include Codes 5, 11, 13, and how to stay safe in this guide inch. Fixed the leak and dried out the water heater the outlet water temperature is too high fires in flammable., fireplace ) check your manual that the fan isnt blocked by debris and that has solved. Can do to troubleshoot the issue: Click here to add your own comments Unable to the...

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