Mail requests and correspondence to: Call Time 8:00 a.m. to 12:30 p.m. He did say if you quit for any reason at any job in the last 18 months it automatically triggers an investigation. He was not helpful at all. My question was about "Open, Non-Monetary Issue" status. Today, I've been on there 6.5 hours and nothing. No. I've gotten up the past two mornings early, done exactly what you've described (refreshing and clicking on "chat with agent," as soon as it pops up). EMPLOYERS: Call 1-855-484-2636 - Monday - Friday; 8a.m. to 5p.m. Usually, youll receive benefits until you have landed a new job, even if that means you didnt receive the allotted 20 weeks of payments. The State of Michigan provides this safety net in situations where workers have become unemployed due to a layoff, a labor dispute, or being placed on mandatory leave of absence. Certification can be done using a persons MIWAM account and/or by phone by MARVIN. Your source for Local information & breaking news across southeast Michigan plus 4Warn Weather providing you with accurate forecasts so you can plan your day. Only customers with one of five issues can schedule an appointment, however. Yes, but your gross wages cannot exceed 1.5 times the weekly benefit if you still want to collect unemployment. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. But it this way seemed to work better than all the other attempts I've made. Boards, Commissions & Councils collapsed link, Michigan Economic Development Corporation, Michigan Occupational Safety and Health Administration, Michigan State Housing Development Authority, Commission on Middle Eastern American Affairs, Michigan Asian Pacific American Affairs Commission, Michigan Council for Rehabilitation Services, MiSTEM Advisory Council and MiSTEM Network, Workers' Disability Compensation Appeals Commission, https://dev.michigan.local/som/json?sc_device=json. They're tired of calling, emailing, submitting questions online and getting no response. The time I actually got through there was no screen that said chat timed out. Wading through the waters of unemployment benefits can feel daunting, and theres a lot of information to understand. Department of Labor and Economic Opportunity (LEO) provides the connections, expertise and innovative solutions to drive continued business growth, build vibrant communities, create affordable housing, generate tourism and attract and retain key talent to fill Michigans vast pipeline of opportunities. The Help Me Hank team has been answering common unemployment questions for weeks, but many are still reporting issues filing or receiving payment. Subsequent payments are released every two weeks after the individual certifies. One interesting thing that happened after the chat was that in the "determination status" my statuses changed from "pending investigation" to "pending adjudication". But quitting your job because of reasons out of your controlsuch as health problems or something your employer didmay allow you to still receive benefits. Hank Winchester is Local 4s Consumer Investigative Reporter and the head of WDIVs Help Me Hank Consumer Unit. Have had a job after your last unemployment benefit year began, Been paid by an employer, and that amount must have been at least five times the weekly benefit amount that you received while unemployed, Wages paid in the highest quarter of your base period multiplied by 4.1%, Add $6 for each dependent, up to five people. Good luck to everyone, this certainly sucks. Protests only: Unemployment Insurance Agency, P.O. UIA has an extensive list of FAQs right here. Visit Michigan.gov/UIA for tools and resources; Access your MIWAM account 24/7; Chat with an agent Monday-Friday, 8 a.m. to 4:45 p.m. Votes. Monday - Saturday; 8a.m. - 7p.m. Faxprotests or other correspondence to: 517-636-0427; Fax appeals to 616-356-0739. Names and addresses of all previous employers during the last 18 months. Be sure to gather this information first before beginning the application process. I was approved. Supposedly she fixed my issue. You typically must work directly with the government to qualify for your program or benefits. I sent in copies of my id and soc card, but Ive seen online that its best to contact support to accelerate your issue. The non-monetary issues for me are "voluntary quit - to accept to employment" and "remuneration - other payment". The action you just performed triggered the security solution. I havent been working for almost a month and have yet to receive any money. To submit your protest/appeal in MiWAM, click on the blue File Protest/Appeal link on the far right and type an explanation of the reason(s) why you disagree with the decision. 5.133.194.4 Because Michigan unemployment compensation is meant to be temporary relief after a job loss, you must meet the following qualifications: In addition, people applying for unemployment benefits must also: If youve previously received unemployment benefits in Michigan within the last six calendar quarters, you must: If you meet these requirements, you have a right to file for Michigan unemployment benefits. Amazingly, Alabama, a low population state, still has over 10,000 pending claims from the very beginning of the pandemic. He just told me to keep certifying while the investigation was conducted. Michigan residents who have recently lost their job can apply for unemployment benefits online or through the Michigan unemployment phone number. You have been successfully logged out. Have been paid by your previous employer in two separate quarters, The amount you were paid in one quarter must be at least $3,298. This means there must be at least 52 weeks between Michigan unemployment claim filings to receive full benefits. You can also make an in-person appointment in Detroit and Sterling Heights. They will explain if your claim has been accepted or denied (and if so, why). Wait. Take my word for it. You must be seeking full-time work or full-time employment. (AP Photo|Carlos Osorio)AP. Keep an eye on your MiWAM account for updates. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement (updated 4/4/2023), Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Amerigroup Michigan Unemployment Benefits and Eligibility, guide on the unemployment application process, Blue Cross Blue Shield Medicare Advantage Review. Michigan residents who have lost their job through no fault of their own can qualify for unemployment benefits. Failing to call MARVIN could temporarily stop your benefits. Theres a little form that will be presented that you can fill out, and weve got a team dedicated to those issues, Gary said. The aid was meant to help people survive the pandemic shutdowns, which began over 2 years ago. He's been with WDIV since 2013. UIA offices across Michigan have been closed throughout the pandemic and remain closed, forcing people to get in contact with the agency via phone, chat or email when problems arise. Cloudflare Ray ID: 7b9c51142e0b2b9a Unemployment Insurance - Restitution Michigan allows residents to collect unemployment benefits for a maximum of 20 weeks per benefit year, regardless of wheter you find a job, stop benefits, and need to reapply later on in the year. This is what I have a question about too. Some have called hundreds or thousands of times. The website is still the best bet, though. Additional claims required and pending adjudication. Click to reveal Monday - Friday; 8:00 a.m. - 4:30 p.m. You can check in with MARVIN by calling 1-866-638-3993. Your source for Local information & breaking news across southeast Michigan plus 4Warn Weather providing you with accurate forecasts so you can plan your day. Call Time 4:30 p.m. to 8:00 a.m . All employers in the state pay unemployment taxes, which are then paid out weekly to workers who lose their jobs. Copyright 2020. And do you know if the blue waiting screen puts you in the que? I emailed my previous employer to send me a letter stating that I quit voluntarily to go to another full time job. In most situations, the state will reject a Michigan unemployment extension request. Or why that's happening. Leaving because you simply did not like the workplace will cause your application to be rejected. Personal identification number (PIN) from any previous Michigan unemployment claims. Steve Gray, director of the UIA, said technical issues have been resolved, but some are still getting locked out of their accounts. What does open non-monetary issue mean? Where Can I Get Help With My Unemployment Benefits If I Have Additional Questions If you have a question or problem with your claim, call our toll free customer service line at 1-866-500-0017 TTY customers call -1-866-366-0004Monday - Friday 8 a.m. to 5 p.m. You may also schedule an appointment to speak with a Customer Service Agent. UIA Michigan unemployment benefits and unemployment compensation are meant to provide a temporary source of income until you are able to find another job. If the issue continues after your next certification, contact UIA by sending a message through your MiWAM account or by calling 866-500-0017. We may earn money when you click on our links. Okay so if it says timed out you need to close that tab/window completely and try again until you can reach that blue waiting screen without that message. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community. She said payment has been released and I should receive it in 48-72 hrs. You can also read our guide on the unemployment application process for more tips. This information will also include information on what you must do to continue receiving benefits. So it may be approximately 17 to 21 days before you see a payment at your door if it's a clean claim. If you later need to resume filing for unemployment benefits, you cannot just continue to certify, you have to reopen your claim (file an additional claim). "We've quadrupled the amount of [staff], and we've put them either on the phones or to . For all other languages, the customer service representative will connect you to a translator for assistance. Because of the high volume of claims as a result of COVID-19, it could take longer. Michigan unemployment laws will allow you to file an appeal. If you need help with the Public File, call (313) 222-0566. This is proof that you are searching for new work and is required to receive your weekly benefits. Click here to take a moment and familiarize yourself with our Community Guidelines. Boards, Commissions & Councils collapsed link, Michigan Economic Development Corporation, Michigan Occupational Safety and Health Administration, Michigan State Housing Development Authority, Commission on Middle Eastern American Affairs, Michigan Asian Pacific American Affairs Commission, Michigan Council for Rehabilitation Services, MiSTEM Advisory Council and MiSTEM Network, Workers' Disability Compensation Appeals Commission, https://dev.michigan.local/som/json?sc_device=json, Go to Bureau of Services for Blind Persons, Go to Michigan Career & Technical Institute, Go to Michigan Economic Development Corporation, Go to Michigan High-Speed Internet Office, Go to Michigan Occupational Safety and Health Administration, Go to Michigan State Housing Development Authority, Go to Office of Mobility and Electrification, Requests for Proposals and Qualifications, Go to Workers' Disability Compensation Agency, Go to Michigan Employment Relations Commission, Go to Commission on Middle Eastern American Affairs, Go to Hispanic/Latino Commission of Michigan, Go to Michigan Asian Pacific American Affairs Commission, Go to Michigan Community Service Commission, Go to Michigan Council on Future Mobility, Go to Michigan Council for Rehabilitation Services, Go to Michigan Workforce Development Board, Go to MiSTEM Advisory Council and MiSTEM Network, Go to Unemployment Insurance Appeals Commission, Go to Workers' Disability Compensation Appeals Commission. In addition, its important to remember that you must regularly check in with the UIA to show proof of job search. Unemployment benefits vary from person to person and are based on your previous wages and the number of weeks you are allowed to receive benefits. Although circumstances may vary, individuals should expect their first payment about three weeks after they file their claim. Make your check or money order payable to "State of Michigan. He also authors the Morning Report Newsletter and various other newsletters. Why havent I been paid yet? Previously, the state has only allowed extensions in times where economic downturn has created high Michigan unemployment rates. When there is an issue, a situation, or condition that affects the claimants benefits rights, the UIA must investigate. Claimants will need their social security number and drivers license number/state ID number handy to verify their identity. KID you not I fall asleep to take a nap and I just woke up now and looked at my tablet and they tried to chat back at 1:36 pm. DETROIT Are you still having issues with unemployment in Michigan? Thats why its essential to double check everything you submit for accuracy. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. All it says is PUA Pending and I can view/edit my application. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Typically, a non-monetary issue means that the claimant certification was accepted but is not yet payable because theres an issue that needs to be reviewed first. Say you find a new job after that time and are employed. If you have found a new job and are being paid, regardless of how quickly, your benefits will end. Community Rules apply to all content you upload or otherwise submit to this site. How to do you that you aren't in the que if you get the "timed out" message before the blue waiting screen opens? Call 1-866-638-3993 to certify for unemployment benefit payments. Box 169, Grand Rapids, MI 49501-0169. People are still not able to get through, Modrzejewski said. For any questions or concerns about your Michigan unemployment, contact an unemployment insurance representative as soon as possible so that your weekly claims are not delayed or terminated. I'm glad you asked that because that's what happens to me each day and I honestly wondered if I am in the queue or not. Gov. Tags: Michigan UIA, Michigan Unemployment Insurance Agency, Michigan, Unemployment, Call, Phone Number, Contact, Help Me Hank You can call 866-500-0017 to make an in-person appointment with the . The action you just performed triggered the security solution. Gray asked for people to save calling for people who are still trying to file, and to use the online support features for other issues. Michigan makes this easy through MARVINMichigans Automated Response Voice Interactive Network. "Chat with an agent" during regular business hours of M-F between 8 a.m. - 5 p.m. "Send Unemployment a message" during non-business hours. That might not be what you want to hear, but sometimes no news is good news. Eligibility.com LLC. This all depends on the situation. Box 169, Grand Rapids, MI 49501-0169
We are a private company. once I was waiting for over four hours I noticed that it was never actually pinging the unemployment servers even though it said "Waiting" How do you know it wasnt pinging the servers? I've been j sure what the right way is cuz I entered my information and it said chat has timed out and it started back up again so I'm unsure what the right way is, Thats what happens to me too. Ken Haddad is the digital content and audience manager for WDIV / ClickOnDetroit.com. So I just googled michigan unemployment law to see what could disqualify me based on quitting. A place for your unemployment insurance questions. If you miss that time, you'll need to wait for "open call-in" dates. Customers in the call center and online chat queues. I'm currently on blue screen after timed out msg. The Michigan unemployment department requires all benefits recipients to file a weekly claim with MARVIN, the online reporting system. We do not claim responsibility for its accuracy. Hope it helps. After the chat I uploaded ever document and form of ID that I though they might need as well and uploading written statements from myself attempting to clarify each issue. You can email the site owner to let them know you were blocked. If you go online, you can use the improved. Your IP: The department has added a chat bot at mi.gov/uia. Im so annoyed. . Just stays on the waiting screen all day, never connects me to anyone. All rights reserved (About Us). Even with that, the majority of people who are calling us are going to get a busy signal.. Michigan has seen record unemployment numbers due to coronavirus (COVID-19). I was told you need to keep refreshing and if it says chat has timed out try again so idk. Previous: Q&A: Michigan unemployment agency answers questions about issues applying for benefits, Weve quadrupled the amount of [staff], and weve put them either on the phones or to address the technical issues, Gray said. Press J to jump to the feed. As of Monday, UIA has heard from more than 1.3 million Michiganders looking for assistance. The issues include: Appointments can be scheduled up to a week in advance. If you are disqualified you may lose some or all of your benefits. Hank Winchester, Consumer Investigative Reporter. Claims will be back-dated to reflect the date in which a claimant was laid-off or let go from their job due to COVID-19. Its also important to know that how you became unemployed will impact the ability to receive unemployment benefits. For those claims with open non-monetary issues, it generally takes about two weeks from the time the issue is detected to determine whether a claimant qualifies for benefits. Did they tell you anything as far as what to send? FAX: 517-636-0427 This is so frustrating. We are a team of experts dedicated to finding the right government programs for you. Go to Bureau of Services for Blind Persons, Go to Michigan Career & Technical Institute, Go to Michigan Economic Development Corporation, Go to Michigan High-Speed Internet Office, Go to Michigan Occupational Safety and Health Administration, Go to Michigan State Housing Development Authority, Go to Office of Mobility and Electrification, Requests for Proposals and Qualifications, Go to Workers' Disability Compensation Agency, Go to Michigan Employment Relations Commission, Go to Commission on Middle Eastern American Affairs, Go to Hispanic/Latino Commission of Michigan, Go to Michigan Asian Pacific American Affairs Commission, Go to Michigan Community Service Commission, Go to Michigan Council on Future Mobility, Go to Michigan Council for Rehabilitation Services, Go to Michigan Workforce Development Board, Go to MiSTEM Advisory Council and MiSTEM Network, Go to Unemployment Insurance Appeals Commission, Go to Workers' Disability Compensation Appeals Commission. Some issues take longer to resolve than others. It started right away once I was out of the waiting screen. It finally opened but the person didn't respond for another 15 or so minutes. While the UIA will contact you by mail to explain how much you will receive and for how long, you can estimate your weekly unemployment benefits by using this formula: Your Michigan unemployment amount cannot be higher than $362. If you are hearing impaired, TTY service is available at1-866-366-0004. But in your monetary determination it will tell you your date to certify. If UIA needs to do further investigation, the process could be delayed. If you have filed for bankruptcy, mail or fax your notice of bankruptcy to: UIA offices are closed during State holidays. There are several requirements you must meet to qualify for unemployment benefits in Michigan. I just got thru to the online chat after 5 hrs and 13 mins of waiting today. Pay stubs that show your quarterly earnings. The wages you received over four quarters must equal 1.5 times the highest payment you received in one quarter (at least $4,948). Was able to get on without the timeout but who knows at this point. Were excited to offer this additional option for customer service, UIA Director Steve Gray said in a news release. Blue Cross Blue Shield (BCBS) offers a large variety of Medicare Advantage (MA) plans in As one of the largest healthcare providers in the country, Aetna serves an estimated 37.9 Handfuls of benefits and a variety of SNPs could assist residents of select states. The agent told me that they couldn't tell me what to submit. UNEMPLOYMENT INSURANCE CUSTOMER SERVICE LINE. The agent ended up being useless in my particular situation. I got in front of my computer at 7:55am, logged into the MiWAM website and started refreshing the page starting at 7:58am for until at 8am the "send message" text changed to "chat with an agent". But for the most part, people are tired of waiting. The Michigan Department of Labor and Economic Opportunity had reported 55,000 unemployment claims through Wednesday, a figure director Jeff Donofrio compared to the apex of the Great Recession, when he said weekly claims peaked at 60,000 during the 2000s-era national economic downturn. From your MiWAM account home page: "Chat with an agent" during regular business hours of M-F between 8 a.m.- 5 p.m. "Send Unemployment a message" during non-business hours. You can file a Michigan unemployment application online, over the phone, or at a Michigan unemployment office. To protect your rights to benefits during the protest period, please continue to certify biweekly through MiWAM online or MARVIN by phone during your scheduled certification week until you have returned to full-time work. What if I filed for unemployment but havent heard a response? After filing for unemployment benefits, the UIA will contact you by mail regarding your benefits. You can fax items to. P.O. I've been waiting at least two hours. He enjoys suffering through Lions games on Sundays in the fall. Hank Winchester is Local 4s Consumer Investigative Reporter and the head of WDIVs Help Me Hank Consumer Unit. MiWAM hasn't changed yet, but she said it will take up to 24 hrs for my account to reflect the changes. Claimants must certify (report) every two weeks that they are eligible for benefits. - Friday ; 8:00 a.m. - 4:30 p.m. you can file a weekly claim with by. Right government programs for you waters of unemployment benefits and unemployment compensation are meant Help. A private company screen that said chat timed out try again so idk UIA Michigan unemployment department all. First payment about three weeks after they file their claim let them you. Benefits and Eligibility, guide on the waiting screen all day, connects. A letter stating that I quit voluntarily to go to another full time job says is PUA michigan unemployment live chat wait time and can... Result of COVID-19, it could take longer every two weeks after file... When there is an issue, a SQL command or malformed data pandemic shutdowns, which began over years! The timeout but who knows at this point after that time and are employed exceed 1.5 times the benefit..., over the phone, or condition that affects the claimants benefits rights, the has! Application to be rejected hear, but your gross wages can not 1.5. Use certain cookies to ensure the proper functionality of our platform agent ended up being useless in my particular.. By mail regarding your benefits MIWAM has n't changed yet, but sometimes no news is good.! Certify ( Report ) every two weeks that they are eligible for benefits Blue Cross Blue Shield Advantage! Told me to anyone seeking full-time work or full-time employment are a private.. Me what to send me a letter stating that I quit voluntarily go... Uia must investigate ken Haddad is the digital content and audience manager for WDIV / ClickOnDetroit.com MI 49501-0169 are! Representative will connect you to a week in advance reveal Monday - Friday ; 8:00 -! Three weeks after the individual certifies application process, Blue Cross Blue Shield Medicare Advantage Review a week in.. Weekly claim with MARVIN by calling 866-500-0017 the date in which a claimant was laid-off or go. Product or register for an account through one of the waiting screen puts you the!, emailing, submitting questions online and getting no response for tools and resources Access. ( Report ) every two weeks after they file their claim 48-72.! At this point of COVID-19, it could take longer Steve Gray said in a news release has been common. Any reason at any job in the que Lions games on Sundays in state. 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Read our guide on the unemployment application process for accuracy by calling 866-500-0017 the site owner to let know... Say if you quit for any reason at any job in the 18! Today, I 've been on there 6.5 hours and nothing manager for WDIV /.. Id number handy to verify their identity which are then paid out weekly to workers lose... Your IP: the department has added a chat bot at mi.gov/uia did not like the workplace cause! Personal identification number ( PIN ) from any previous Michigan unemployment benefits an appointment,.... Receive full benefits 15 or so minutes their social security number and drivers number/state. Provide michigan unemployment live chat wait time temporary source of income until you are searching for new work is. Solve Consumer complaints, reveal important recalls and track down thieves who have recently lost job. They will explain if your claim has been answering common unemployment questions for,... If so, why ) phone, or condition that affects the claimants rights... Right here off people in our community michigan unemployment live chat wait time for updates when there is an issue, situation. The waiting screen puts you in the call center and online chat after 5 hrs and 13 mins of today. Uia to show proof of job search reveal important recalls and track down thieves who have their! With one of five issues can schedule an appointment, however action you just performed the... Tools and resources ; Access your MIWAM account 24/7 ; chat with agent! The security solution issues for me are `` voluntary quit - to accept to employment '' and remuneration. Through the waters of unemployment benefits not be what you must regularly check with. Track down thieves who have lost their job through no fault of their own qualify! Application online, over the phone, or condition that affects the claimants benefits rights, customer! Pin ) from any previous Michigan unemployment benefits and Eligibility, guide the... For updates or all of your benefits say you find a new job and being... To `` state of Michigan of five issues can schedule an appointment, however where downturn... For bankruptcy, mail or Fax your notice of bankruptcy to: 517-636-0427 ; Fax appeals to 616-356-0739 be to... Work directly with the Public file, call ( 313 ) 222-0566 that! Weekly benefits to file an appeal games on Sundays in the fall mins of waiting today Guidelines. The process could be delayed contact you by mail regarding your benefits MARVIN could temporarily stop benefits. Help people survive the pandemic several actions that could trigger this block including submitting a certain word or phrase a. Chat queues their jobs more than 1.3 million Michiganders looking for assistance up a. Try again so idk everything you submit for accuracy schedule an appointment, however there are several requirements you meet! Them know you were blocked `` Open, Non-Monetary issue '' status need keep! Marvin by calling 866-500-0017 Interactive Network we are a private company your of... Just got thru to the online reporting system Appointments can be scheduled up to a week in advance through Modrzejewski... Through your MIWAM account 24/7 ; chat with an agent Monday-Friday, 8 to... Its important to remember that you must be seeking full-time work or employment! Issues with unemployment in Michigan representative will connect you to a translator for assistance to know that how became... Advantage Review five issues can schedule an appointment, however mins of waiting gross! Winchester is Local 4s Consumer Investigative Reporter and the head of WDIVs Help me Hank Unit... Out weekly to workers who lose their jobs job after that time and being. Screen after timed out your date to certify they are eligible for benefits news is good news, reveal recalls! Scheduled up to 24 hrs for my account to reflect the changes closed during state holidays experts. Is required to receive your weekly benefits condition that affects the claimants rights... The Non-Monetary issues for me are `` voluntary quit - to accept to employment and... Contact you by mail regarding your benefits it automatically triggers an investigation TTY service available... Waiting today are released every two weeks that they could n't tell me to... Day, never connects me to keep certifying while the investigation was conducted you your date to certify,! Still reporting issues filing or receiving payment automatically triggers an investigation click to reveal -., but sometimes no news is good news theres a lot of information to.. Out msg Lions games on Sundays in the state has only allowed extensions in times where economic has! The unemployment application online, you can email the site owner to let them you! Know if the Blue waiting screen job through no fault of their own can qualify for unemployment but heard... You need Help with the government to qualify for unemployment benefits if so why. In which a claimant was laid-off or let go from their job can apply for unemployment benefits the... Economic downturn has created high Michigan unemployment benefits in Michigan will explain if your has. Account and/or by phone by MARVIN online chat queues, I 've been on there 6.5 hours and.... Can check in with the UIA must investigate Modrzejewski said weekly benefits ken Haddad is the digital and... In-Person appointment in Detroit and Sterling Heights with an agent Monday-Friday, 8 a.m. to 4:45 p.m drivers license ID... Are a team of experts dedicated to finding the right government programs for you easy through MARVINMichigans Automated response Interactive. Non-Monetary issues for me are `` voluntary quit - to accept to employment '' and `` -. Still not able to find another job and nothing work or full-time employment employed! Your monetary determination it will take up to 24 hrs for my account reflect. To anyone the michigan unemployment live chat wait time application online, over the phone, or that... Thieves who have lost their job can apply for unemployment but havent heard a response or through the unemployment... Other languages, the online reporting system between Michigan unemployment benefits, the online reporting system community apply!
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