If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. Their product just needs to be believable for 3 days. It would not power up. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. yep, they had potential, but its just a scam site. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. If the damage is extensive, I will take pictures to show the new damage, and request a refund. And they said yes it would fit yours. Im moving to Amazon & Shopify. The more visible an item is to a wider customer base, the more chances of a seller closing deals. I purchased an item that was damaged beyond repair. Each platform has its own niche consumer market that targets its customer base of potential buyers. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. 3 days is your opportunity to say something. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. Thanks for sharing your experience with Mercari . yep, something is not right. Few orders had problems: one was cancelled by seller (think she sold on another service). I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Come up. First one arrived and would not power up. Mercaris 72 hour timeline is absurd. Mercari allows automation tools to get the best out of their selling experience. Just got burned by the Mercari system. On the third day, I was able to get my son to come over and I visually checked the item with him on FaceTime. You need to choose a Poshmark Bot built by a trained and wide team for this purpose. Then, if no return confirmation, releasing the funds to the seller. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. No offense taken! Never had a problem with ebay! They help accurately describe an item and help users ensure theyre getting exactly what they want or need (they protect you as a seller, too). At Mercari, all items ship. Mercari is total crap. Huh? Heres How It Went, I Spent $100,000 Flipping Pokmon Cards During the Pandemic. The savings, type of coupon, and expiration date can be found on the coupon itself. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. I'm not new and have a few dozen 5-star completed purchases. Wont even release funds for items people received. Mercari. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. This one time I want to return this item. In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. Hi! BOT USD . Mercari Bots - The Complete Guide to Mercari Automation. Mercari is NOT a safe place to buy. To me after using three other selling-buying platforms. 124. But Ive embedded my personal invite link within this post at the time of writing. Buyers beware of the third day/72-hour policy. Let me explain what happened with my test purchase: the photo is made to depict 1 very specific product (pretend it's peanut M&M), the reviews hype up said product (peanut M&M), I receive the item and get something else that looks very very similar but not the same such as almond M&M. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. Our auto re-lister module will continuously re-list the items that you have for sale, keeping them fresh, and visible, like youve JUST posted them. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. I ordered a tree and judging from the description I was assuming it was going to be like 6 or 12 tallbut it was a small container/bucket of sawdust. Correctly categorizing your item also helps increase engagement with your listing. Mercari steals your shipping insurance money. I was scammed by a seller on Mercari. Thank you! Dont buy from Mercari. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. Thankless & they encourage you to literally give things away. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. Some of my items are STILL listed. I can not do an offer nor accept one now. 250 | Shop at Mercari from Japan, and Buyee will ship your items worldwide!Buyee is a proxy purchase service for Japanese online stores. A good keyword-rich title and description will ensure maximum visibility (use Mercaris autocomplete feature under the Suggested searches to see the terms the people are using to find items like yours). Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. Its an unfair practice in my opinion. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. Once shipped, the seller confirms the shipment. It is recommended to buy from sellers with verified profiles who has been a member of Mercari for at least a year. Any items sent without a tracking number are subject to cancellation, even if sent. A personal finance nerd on a mission to help DollarSprout readers make and save more money. One of the main features of the MercariBOT is that it pushes your Mercari listings (no listing minimum) to the top of the user's feed to gain more exposure to potential buyers and increase your sales with just a few clicks of a button. They will hold your money until it gets to you. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. It's the perfect place to declutter and discover items that are uniquely you. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! Discover that perfect find from brands like Nike, Funko, Nintendo, Squishmallows, Apple, Lululemon (and thousands more). I made my first sale in my first week or so. What does re-listing do? That goes both way. At times I find the suggested price semi-accurate, and others totally inaccurate because of super small subtleties that make enormous price differences. Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. Obviously you know nothing about the truth behind Mercari. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. Mercari will automatically complete a transaction 72 hours after an item is shown as delivered. Good Luck to you. Under no circumstances should any information from this blog be used as replacement for professional financial advice. Mercari will show your listing to those similar keywords, but if your item isnt what a user wants to see, itll drop your engagement, and your listing is likely to be demoted for its primary keyword. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . They said they would issue no refund even though the item arrived broken. As a seller the only thing I don't like is that we have to wait for buyers to accept the item and rate us to get paid. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. Getting paid for your sales has been my biggest issue. I didnt see anywhere how I get paid when an item sells. To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. Like I said, they seem so reputable with hundreds of sales and reviews. Furthermore, by inviting friends and/or family to use the app, you can earn yet another $50 if your acquaintance makes a purchase or sells $100 worth of items using the app. No in person customer service response. The mobile selling app showed improvement in Profitability, and gained praised for its Ease of Use, placing near the top in that area. For more details, visit Mercaris shipping page. I have the legal right to do so, although Mercari tries to say different in their contract. So far, I have been happy with my purchases. You need to understand that Mercari is just a marketplace where buyers and sellers meet. Item was defective. The problem is, a confirmed delivery is considered sufficient proof an item was received. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. Mercari attracts lots of shoppers looking to buy new or used products at bargain prices. They take out the money before they rate the Seller and Mercari holds it. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. what does it mean when a guy playfully scares you. Mercari executives including John Langerling are millionaires! AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. Thanks Benjamin for posting your experience on Mercari. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. Customer service is horrible at best. now returning it for no proper reason and they approved her request It follows the trend of other services like eBay and Etsy and arrives in an already packed marketplace. Ready to get started? I specifically asked the seller about any stains prior to shipping and he stated there were none. Archived post. No way! I purchased 2 working computers, got one, it was dead. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. 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