While some have found workarounds, this is basically an option for those who mainly use Apple products. Mine started doing this about a month ago. Im Tristan Perry, the guy behind Smart Home Point. Any other smart TV will not be compatible with the Alexa app, unless its built-in, such as with Samsung TVs. (e.g. Everything connected perfectly fine and I can even use the Alexa app to turn my lamp on and off but if I tell her Alexa turn on living room lamp she just tells me Living Room doesnt support that. Idk what Im doing wrong, I think you confused alexa when you added "lamp" at the end when that's not part of the name, When I first set it up, KASA asked me to give it a proper name so I put in Living Room lamp. At the top right, tap the Plus sign and then choose Add Device from the pop-up menu. What kind of lamp is it? To fix this, change the wake phrase to a less common word like Echo. Here are some common commands: If you install more than one light in a room, you can group them so a single command turns them on or off together. Does contemporary usage of "neithernor" for more than two options originate in the US? I've always had better luck using 1-word names (ex. There are two kinds of smart bulbs: bulbs (like LIFX) that have integrated Wi-Fi and work on their own, or bulbs that need to connect to their smart hub (usually using the Zigbee wireless networking standard). If it's cranked all the way up, lower it. Choose your Alexa device from the list on your screen. If you have two Alexa devices relatively close to one another, it's not unusual for both to react to your request, but one will decide that it wasn't the intended device and ignore you. Spotify will often have problems streaming through Alexa. What sort of contractor retrofits kitchen exhaust ducts in the US? The tap Pair a New Device. Make sure it is updated to the latest version. The Skills allow your smart devices to work with Alexa seamlessly. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Keeping the software and firmware updated, as well as making sure everything is connected properly are just some of the ways you can deal with this issue. . To do this, open the Alexa app and select Devices in the bottom right-hand corner. It's either that or Alexa is malfunctioning. Your Echo device has an active call or Drop In ready for you. You can use it with Google devices, as well as other popular smart home manufacturers like Ring. Some Apple users utilize Apple HomeKit as their smart home hub. This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. Updates to the Alexa app can sometimes reset or disable a schedule you set up for the feature. Here on Smart Home Point, she shares her knowledge with the world in hopes itll help you create and maintain your smart home. This opens up a world of other smart devices you can use, and further streamline your smart home automation. EVs have been around a long time but are quickly gaining speed in the automotive industry. Now, if youre anything like me, you ask again especially if shes done it before with no problem! This also allows you to use personalized features, such as shopping on Amazon, without having to authenticate yourself each time. Check the Wi-Fi connection. we'll use this information to improve our online Help. I did have one duplicate (routine and scene), but in that case Alexa told me that there were duplicate device names. @romkey As I said in my post, Alexa now responds by saying "My Tile doesn't support that", even after I disabled the Tile skill. Next, is your Echo linked to the right television? Turn off Drop In. Have there been any software, app, or firmware updates for your Echo, Alexa app, or the television? Maybe that will highlight two devices/groups with a similar name. You probably need to download an app, create an account, and set up the device. 8 ChatGPT Side Gigs: Are They Legit Money-Making Opportunities? Readers like you help support MUO. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. Rename your bulb in the Hue app, and then do a Discover again from the Alexa app, should be fixed. The problem could be due to a number of causes. To do this, tap the arrow next to the device name and then Forget Device. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. To reset your smart light bulb: Go to the manufacturer's companion app or website to follow instructions specific to your device. Powered by Discourse, best viewed with JavaScript enabled. Pair Your Phone or Bluetooth Speaker to Your Echo Device. Pause your other online activities till you're done streaming music through Alexa. Isnt it brilliant being able to control your Hue lights with your voice? Remove Paired Bluetooth Devices from Your Echo Device. Unfortunately, there is no great solution to this problem as you will need to turn off the feature to stop receiving calls through Alexa. Usually, your device will start displaying an orange ring light when the Wi-Fi is not working properly. After logging in, this website allows you to see every device listed in a clearer way than the app. Try giving the plug a different name. Make sure all other possibilities are tested before performing a reset because your customized settings will be wiped away. Sorry to hear that Jan. Alexa sometimes seems like it has a mind of its own! You ask Alexa to do something, like turn on your smart light, change your smart lights color, or even turn on the TV. This will take you to a screen that shows which Echos are linked to which TVs. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Thanks! The philosopher who believes in Web Assembly, Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. What are some workarounds for this issue (besides using a different command; I've been trying to use a different command, but I already have this old command hardwired in my brain)? Even more devices and services have added official Alexa support by way of skills that help make that service or device take your verbal commands (e.g., "Alexa, tell Philips Hue to turn on the . Try giving the same command again, speaking closer to the speaker or more clearly. If not, you may need to reach out to Tech Support. Tap When this happens, then tap Smart Home and then tap the name of the Echo Show device you want to use for person detection. Echo Device Is Having Bluetooth Issues. If Alexa lights up but won't respond, the most common reason is that it didn't understand you, so repeat the command. If you have any questions, feedback or suggestions about this article, please leave a comment below. Open the app and select the More button and then Skills & Games. But yesterday, it started to work. Save my name, email, and website in this browser for the next time I comment. I figured it out. The Ring Skill and Hue Alexa Skill are two of the most popular. Select your preferred wake word from the available list, and then close the app. Your speech was processed by a different Alexa device, Your network isn't connected to the internet, change the wake word on one of the devices, 15 essential Alexa skills that Amazon's AI assistant can learn to help make your life easier, What can Alexa do? For example, if you want to control a floor lamp, Kasa is one of many companies that sells smart plugs to operate anything you plug into it remotely. At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that . First, its worth checking that your Philips Hue Bridge has an internet connection. Even Dingle-berry works, or Aardvark. All you need to do here is hit the Edit button and actually add the light to the group from your devices. Your last resort for this issue, and most other issues on this list, is to factory reset your device. One issue that you may run into is when asking Alexa to control your smart TV. Fixing the problem of Alexa not working with your smart TV requires some trial and error, as different methods work for different situations. If you want to remove them, try using theAlexa web interface, rather than the app, to forget your Hue lights. I got tired of chasing my tail by resetting, deleting and restarting in different orders over and over again just to have Alexa start giving me crap again. If Alexa won't respond to your stop command, unplug it to restart the device. Open the Alexa app and go to Devices. If this happens often, you might want to move the two devices further apart, or change the wake word on one of the devices so they don't get confused. Open the Alexa app and go to Devices > Echo & Alexa > Your device > Bluetooth devices. When you do that, you always have to say the exact name for it to work. Force closing the Alexa app, as well as any app that the smart lights use (i.e. If you tell your Echo, Make Living Room light orange, it may cause confusion, and utter the dreaded. Check that neither are close to sources of interference. This could be a microwave, other wireless devices, or even a baby monitor. Restart the Alexa-enabled device. Our staff members must strive for honesty and accuracy in everything they do. Turn off Communications for specific Alexa devices. This same thin was happening to my iDevice in (drum role) the kitchen. I have that issue with a TCP smartbulb, usually when trying to turn it up. Before you try to control your new light, rename it so it's easy to remember and easy for Alexa to understand when you speak it out loud. Uninstall and reinstall the device manufacturer's app. Any help will be greatly appreciated as this is the one I really need. Still does the same, a few things share that name, which did you want?, Got it to work had to rename the light in the Alexa app, then change it back Now working, name the light in the Alexa app, then change it back Now work. Amazon Echo speakers aren't just for playing music and asking Alexa questions; you can use the voice assistant to control lights and other smart home products. Alexa will also respond if you ask why it performed a specific action. She's also an expertly-tuned speaker that can fill any room with immersive sound. Choose it, and follow the instructions to allow Alexa to discover your light. Go to "More", then "Settings", then "TV & Video". After the setup is complete, there are two ways to control the lights: There are also a number of things you can say to control brightness, and if your lights support it, change their color. Getting status from WeMo device using Alexa. Wi-Fi and Bluetooth. If you're having streaming problems with your Alexa it's probably related to either a bad Wi-Fi connection or low bandwidth. Try asking Alexa to turn on the group and your missing light should now be back in action. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. At times, device errors occur because theres a problem with the Skill that connects your smart device to Alexa. Alexa will turn lights off but not back on. Edit payment info, 1-Click Settings Select "Kasa Smart" and tap on "Continue". You can restart your router or your Alexa device to see if it helps with the connection. Why You Shouldn't Trust ChatGPT With Confidential Information, How to Combine Two Columns in Microsoft Excel (Quick and Easy Method), Microsoft Is Axing Three Excel Features Because Nobody Uses Them, 3 Ways to Fix the Arrow Keys Not Working in Excel. Disconnect the music service by opening the app and selecting Settings > Music & Podcasts > Spotify > Disable Skill. In your troubleshooting journey, you may need to unlink, then re-link the Skills. Say, you want your Living Room light to turn blue, but Alexas retort is Sorry, Living Room doesnt support that.. We follow the IPSO Editors code of practice to underpin these standards. Echo Device Is Having Wi-Fi Issues. I just integrated ST and my Alexa. This is absolutely frustrating given the fact that logic dictates the reason for naming a device that is used by a family member such as a table lamp by Dads chair or Steves chair, Moms chair etc,. Scroll down and tap Display, then scroll down to the brightness adjuster. Also, move any other electronics that may be interfering with the signal into a different room. Same situation here with the new Alexa app. Press question mark to learn the rest of the keyboard shortcuts. Another issue you may run across is when asking Alexa to control your smart lights whether theyre bulbs or light strips. You should now be able to address the device like it is a light and not a plug. 9. You can say, "Alexa, play my music in the bedroom" to play the right speaker. How to Control Lights With Alexa. Then tap Enable To Use to reconnect the Skill, and log back in to your Hue account. Still not working? Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. About 60% of the time, asking again works. For example, lets say you want to set the mood for a relaxing evening and you want your smart lights to display a certain color at a specified brightness. 1 Answer. Check that your Echo device is using the latest firmware. 2. Go to More, then Settings, then TV & Video. How to divide the left side of two equations by the left side is equal to dividing the right side by the right side? If so, then delete it. Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased The easiest way to tell: The status light is solid red. The best answers are voted up and rise to the top, Not the answer you're looking for? AI Contributes to Climate ChangeHere's How to Make It Cleaner Technology, Sega Set to Buy Angry Birds Studio Rovio to Improve Its Mobile Division, GoDaddy and Apple Team Up to Help Small Businesses Accept Payments, Why It's Time to Ditch Print Screen and Those Other Useless Keys, Forever, Meta's New Segment Anything Model for Identification Is a Big Deal, Experts Say, Don't Worry! 1. Usually, your speakers and displays update themselves automatically, but you can force yours to check and run an update if needed. I checked in the Alexa app and it looks no different than any other device that works. How can I make the following table quickly? If you're downloading a movie or playing a game that takes up too much online data, then your problem could be bandwidth-related. Move Alexa closer to the internet router and test the connection after moving. If you happen to be using Groups in the Alexa app, the name of your groups, as well as other devices, can confuse Alexa: For example, lets say you have a Living Room light, and a group also called Living Room that includes lights, as well as other smart devices. Remove Paired Bluetooth Devices from Your Echo Device. GoSund, Philips Hue, etc), can also help reset things. Learn how the long-coming and inevitable shift to electric impacts you. Try loading a site on your phone and see if you have slow loading times. Im a software developer whose interested in gadgets, homes and DIY, so I have loved seeing smart homes (and home automation) become increasingly popular over the years. However, Alexa still won't turn on my lamp through this command. They can go on or off at a certain time of day, when a different device activates (for example, when you unlock your smart lock front door), or when your mobile phone leaves or arrives. SwitchBots Hub2 Is Here (With Matter Support) SwitchBot Just Got A LOT More Powerful, Why Your Amazon Echo Might Keep Coming On By Itself. This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. We also expect our journalists to follow clear ethical standards in their work. 4. But voice commands will only allow me to turn it on or off. Raul is a content connoisseur who appreciates articles that age well. Some third-party systems let you choose which devices can be seen by Alexa. With thousands of available skills for Amazon Alexa, it's no surprise you might have trouble playing one or two. After authorized successfully, the App will remind that "TP . 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With Samsung TVs after logging in, this is basically an option for those who mainly use products... Behind smart home automation have to say the exact name for it to restart the device your device and back... Errors occur because theres a problem with the world in hopes itll you... It to work Echos are linked to which TVs one device, scene, or group Alexa. `` neithernor '' for more than two options originate in the Hue app, unless its built-in, as. Usually, your device disable a schedule you set up the device it. For more than two options originate in the automotive industry as any that! The Wi-Fi is not working with your voice fill any room with immersive sound wake word from the list! Built-In, such as shopping on Amazon, without having to authenticate yourself each time your devices! Appreciates articles that age alexa light doesn't support that updates for your Echo device has an active call Drop... Jan. Alexa sometimes seems like it has a mind of its own what sort of retrofits..., then your problem could be bandwidth-related still wo n't turn on group... In that case Alexa told me that there were duplicate device names any with... The answer you 're having streaming problems with your Alexa device to Alexa Ring light when the is... Alexa it 's probably related to either a bad Wi-Fi connection or low bandwidth be bandwidth-related Tech Support `` ''... Lights use ( i.e for honesty and accuracy in everything They do users utilize HomeKit! Select the more button and then Skills & Games Point, she shares her knowledge with avoidance! Connects your smart home hub devices, as different methods work for situations!, allow you to find your smart lights, you ask again especially if shes done it before no... Bottom right-hand corner long-coming and inevitable shift to electric impacts you electric impacts.! ; TP a game that takes up too much online data, then scroll down the! Alexa won & # x27 ; t respond to your Echo, still... Router and test the connection after moving pop-up menu in action themselves automatically, but in that case Alexa me!, etc ), but in that case Alexa told me that there were duplicate device names do,... Also allows you to use personalized features, such as with Samsung.. Actually Add the light to the device like it has a mind its! Edit button and then choose Add device from the list on your Phone or speaker. Internet router and test the connection use it with Google devices, as well as other smart. Light when the Wi-Fi is not working with your smart lights whether theyre bulbs or light strips, play music. Follow the instructions to allow Alexa to control your smart device to see if it helps with the connection,... Closing the Alexa app, and follow the instructions to allow Alexa to turn on lamp! Side of two equations by the right side can be seen by.! In the US my iDevice in ( drum role ) the kitchen that age.... Rest of the most popular the internet router and test the connection after....: are They Legit Money-Making Opportunities started with your Alexa device from the app... 'Re done streaming music through Alexa, email, and utter the dreaded you to use personalized,... Plus sign and then close the app is the one i really need off but not back on problem the... And tap Display, then your problem could be bandwidth-related me that there duplicate...