When resetting doesn't work, the next step is to empty your freezer of its contents and to gather a bunch of towels. Obviously not worth the cost of a service call, but hoping others might have had this issue and can provide some insight. Copyright 1995-2023 SAMSUNG All Rights Reserved. No need for expensive in-home service calls. It could take up to 6 minutes and during the test, ice cubes drop in the ice bucket and the water valve gears up to allow water into the ice maker. I can definitely understand your concern with your ice maker. On most models, this can be resolved by removing the pitcher and allowing the compartment to drain, then drying it down. Some people are even suing the company, hoping it becomes a class action suit so others can join. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. If any of the dispenser switches is faulty, it will cause the dispenser not to work. Fix things more easily! You will have to turn off the water supply and check the line. The assembly may include. do NOT contact me with unsolicited services or offers; post id: 7610530446. posted: 2023-04-14 16:22. The cause could also be as simple as the ice maker not having enough water or no water at all. 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Turn the blades of the fan with your hand to see if they spin well. * For Samsung Supplies information go to: * For S.T.A.R. After this, try and turn the blades of the fan with your hand. Also, be sure that there is no ice chunk stuck in the water line. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? So ensure you check all the other parts of the fridge before settling on any of the boards. 12-30-2020 Support is also available on your mobile device through the Samsung Members App. I'm on the 2nd "icemaker" (replaced module after 1 year), but it still does the freez up thing, and this AM was leaking water down the door (from the inside of the icemaker, not from the flapper in the door). 01-16-2021 a hell of a lot more than it does to fix the ice maker on this one. If this happens, then the pressure is right. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. In addition, if there is a burnt smell coming from it or it rattles when you shake it, replace the relay as soon as possible. - Contact the store where you purchased the. 15 FULL ICE When the Ice Maker's Ice BUCKET is Full 16 FRENCH-HEATER ON When French Heater operates While testing it, the resistance should change as the temperature in the fridge changes. SamsungAl SamsungAl Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! 06:10 AM And if the motor is noisier than it usually is, replace it because it is bad. 11-04-2022 If there is no continuity in the windings, replace it. If the store cant help you, contact the company directly at 1-800-SAMSUNG (800-726-7864). If the door is left open for too long, the top internal LED will blink. For energy efficiency, keep all shelves, drawers, and baskets in their original positions. I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 01-12-2021 It may not display this or other websites correctly. Follow these troubleshooting tips and you should be able to get your ice maker back up and running. So find that on your ice maker. Ft. French Door Refrigerator: 323: . If it is defective, replace the capacitor as soon as possible. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your 01-19-2021 The water filter in the fridge can also cause the pressure to drop, leading to the ice maker not working. you still can dispense ice cuber, but it does not produce ice pick it up on your own. Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. It's cable. The first is our general troubleshooting guide for what to do if the ice maker is not working properly. Many Samsung fridge models have the icon Ice Off. If it is on the underside, there is no line of sight to it, and I can't feel it. No appointments. Its an issue Action 9 has been covering since 2017. Details Select delivery location In stock Usually ships within 4 to 5 days. Replace the ice bucket to see if ice production resumes. Use the refrigerator only for its intended purpose as described in this manual. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. Brand: Samsung Model: RF28M9580SG Appearance Type: Freestanding Style: French Door Size: Full Size French Door Style: 4 Door Door Style: French Door Double Freezer Drawers: No Counter Depth: No Glass Door: No Microfridge: No Undercounter: No Reversible Doors: No Door Finish: Smooth Accepts Custom Panels: No Wine Racks (Category): Yes Moisture may form at times on the vertical hinged section. The AutoFill water pitcher will stop filling if it detects a leak, and will make the icon on the panel blink until the issue is resolved. Samsung refrigerator, everything works fine, but the ice maker is not working. best of . If there is no continuity when you activate the switch, replace the switch. 06-12-2022 The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. The original complaint was filed in New Jersey federal court in 2017. Warning: The sessions directory does not exist: . Here are parts to check if the water dispenser and ice maker of your Samsung fridge is not working: Test all the dispenser switches using a multimeter to check for continuity. 26 Cu. Item #845498. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. This is because the switch is responsible for turning the dispenser off once you open the door of the unit. If there is enough power, it means the valve needs to be replaced. We should all demand a replacement refrig. ("Engineer mode" message will be displayed as . If all is working well with the ice maker, then try to reset the ice maker. The ice maker is making ice cubes that are too small Ice cubes that are hollow or too small can usually be traced back to two main factors: water flow and temperature settings in the refrigerator or freezer compartments. Sometimes ice falls behind my tray and prevents it from fully inserting.4 - Kink or damaged water line - Check the back of your refrigerator and check the water line. If you're still having issues, contact Samsung customer service for further assistance. My family has Samsung phones, television, washer and dryer and refrigerator. Make sure no food items are inside the refrigerator. This station is part of Cox Media Group Television. 00:25. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? This appliance is intended to be used in household and similar applications such as: 1-800-726-7864 (Last edited Refrigerator Ratings. Adjust it accordingly if it is not, otherwise the ice maker wont work. This ice maker assembly (part number DA97-15217D) is for refrigerators. If you are not sure about how to rightly diagnose them, have a refrigerator technician take a look at them to determine if they are damaged and replace them. 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